Added Value and Ease of Using Quick Responses Qris Indonesian Standard (QRIS)

Abstract

Mobile payments are increasingly being adopted by organizations as a new way of doing business in the 21st century. Through The server electronic money application based, electronic wallet, or mobile banking based on Quick Responses QRIS) provides convenience for consumers to do transaction. This study uses the Technology Acceptance Model (TAM) in testing consumer intentions using the QRIS application. The sampling technique used is the total sample. The sample in this study was obtained online, the questionnaire was distributed online through social media whatsapp, Facebook, Instagram. The sample used as many as 123 respondents who use the QRIS application in paying. The data is processed by using SPSS tool. The result is that the added value in the QRIS application has no effect on comfort. Convenience has a significant effect on comfort. Consumers who use the QRIS application prefer the convenience offered by the QRIS program rather than the added value in the QRIS application. Furthermore, it can be seen the magnitude of the influence on the results and discussion sections. This research contributes convenience for consumers in paying or transacting. QRIS provides convenience for consumers in shopping. Apart from QRIS, there are still many payment systems and methods that can be used by consumers, such as OVO, Dana, Go-Pay, Sakuku, Truemoney, Link Aja, and T-Cash. Further researchers can add other variables that have not been included in this study or can also use a payment system other than QRIS.

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