ORGANIZATIONAL CITIZENSHIP BEHAVIOR TOWARD ORGANIZATION EFFECTIVENESS

Hendra Setiawan · Siska Diana Sari

2 citations0/0 files storedJurnal Ilmiah Bisnis dan Ekonomi Asia

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

This study aims to examine the effect of organizational citizenship behavior (OCB) on organizational effectiveness based on the employee's perspective. The study took a sample of 30 (thirty)employees of BPJS Employment in Madiun City. Determination of the number of samples based on the Central Limit Theorem approach. The analytical technique used to answer the research objectives is a simple linear regression analysis model. The conclusion obtained from the research is that organizational citizenship behavior (OCB) has a positive and significant effect on organizational effectiveness. OCB has an effect on organizational effectiveness by 78.9%.

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2010Job satisfaction and organizational commitment as antecedents of Organizational Citizenship Behavior (OCB) of teachers 2010Efficiency, Effectiveness and Performance of the Public Sector 2013Determinants of Organizational Citizenship Behavior and Its Outcomes 2014A Study of Organizational Citizenship Behaviour (OCB) and Its Dimensions: A Literature Review 2013Organizational Citizenship Behavior Yang Berpengaruh Pada Kinerja Karyawan Dan Kepuasan Konsumen Di Hotel Sheraton Surabaya

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