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Evaluating the Public Participation Processes in Community Regeneration Using the EPST Model: A Case Study in Nanjing, China
16 references·2 citing·43 second hop
Evaluating the Public Participation Processes in Community Regeneration Using the EPST Model: A Case Study in Nanjing, China (2022)Evaluating the Public Participation Proce…Collaborative workshop and community participation: A new approach to urban regeneration in China (2020)Collaborative workshop and co…The Routledge Companion to Urban Regeneration (2013)The Routledge Companion to Ur…Evaluating Public-Participation Exercises: A Research Agenda (2004)Evaluating Public-Participati…Assessing the Effects of Public Participation (2003)Assessing the Effects of Publ…Urban Development and a Socialist Pro-Growth Coalition in Shanghai (2002)Urban Development and a Socia…The evolution and future of national customer satisfaction index models (2001)The evolution and future of n…Public Participation Methods: A Framework for Evaluation (2000)Public Participation Methods:…Local Growth Coalition: The Context and Implications of China’s Gradualist Urban Land Reforms (1999)Local Growth Coalition: The C…Merging service quality and service satisfaction. An empirical test of an integrative model (1997)Merging service quality and s…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Rational and Adaptive Performance Expectations in a Customer Satisfaction Framework (1995)Rational and Adaptive Perform…Fairness and Competence in Citizen Participation (1995)Fairness and Competence in Ci…Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Cognitive, Affective, and Att…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…A framework for comparing customer satisfaction across individuals and product categories (1991)A framework for comparing cus…An Experimental Study of Customer Effort, Expectation, and Satisfaction (1965)An Experimental Study of Cust…Evolutionary Patterns and Mechanism Optimization of Public Participation in Community Regeneration Planning: A Case Study of Guangzhou (2025)Evolutionary Patterns and Mec…Co-Creation, Co-Construction, and Co-Governance in Community Renewal: A Case Study of Civic Participation and Sustainable Mechanisms (2025)Co-Creation, Co-Construction,…Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Judgment under Uncertainty: Heuristics and Biases (1975)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Service Equity, Satisfaction, and Loyalty: From Transaction-Specific to Cumulative Evaluations (2003)Marketing Models of Service and Relationships (2006)A Meta-Analysis of Organizational Complaint Handling and Customer Responses (2010)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Marketing management: analysis. planning. implementation and control (2000)\nThe use of partial least squares path modeling in international marketing (2009)A Ladder Of Citizen Participation (1969)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Democracy and Expertise (2009)Sustainable universities – a study of critical success factors for participatory approaches (2014)From Transportation Equity to Transportation Justice: Within, Through, and Beyond the State (2020)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The analysis of antecedents of customer loyalty in the Turkish mobile telecommunication market (2005)The Evolution of Loyalty Intentions (2006)Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions (2007)A circumplex model of affect. (1980)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Quality, satisfaction and behavioral intentions (2000)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Attribute-Level Performance, Satisfaction, and Behavioral Intentions over Time: A Consumption-System Approach (1999)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Theory of games and economic behavior (2019)A Theory of Cognitive Dissonance (1957)An Investigation into the Determinants of Customer Satisfaction (1982)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Tourist Satisfaction with Mallorca, Spain, as an Off-Season Holiday Destination (2000)A Theory of Cognitive Dissonance (2017)Deliberations about deliberative methods: issues in the design and evaluation of public participation processes (2003)“Opening Up” and “Closing Down” (2007)The Concept of Representation in Contemporary Democratic Theory (2008)A New Approach to Risk Evaluation and Management: Risk‐Based, Precaution‐Based, and Discourse‐Based Strategies1 (2002)
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References

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  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
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  • 2000Public Participation Methods: A Framework for Evaluation2,243 cited
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  • 2004Evaluating Public-Participation Exercises: A Research Agenda881 cited
  • 1995Fairness and Competence in Citizen Participation801 cited
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  • 1999Local Growth Coalition: The Context and Implications of China’s Gradualist Urban Land Reforms322 cited
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  • 1997Merging service quality and service satisfaction. An empirical test of an integrative model285 cited
  • 2002Urban Development and a Socialist Pro-Growth Coalition in Shanghai272 cited
  • 2003

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Assessing the Effects of Public Participation
256 cited
  • 2020Collaborative workshop and community participation: A new approach to urban regeneration in China256 cited
  • Cited by

    • 2025Evolutionary Patterns and Mechanism Optimization of Public Participation in Community Regeneration Planning: A Case Study of Guangzhou8 cited
    • 2025Co-Creation, Co-Construction, and Co-Governance in Community Renewal: A Case Study of Civic Participation and Sustainable Mechanisms6 cited