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Exploring customers' switching from native to lightweight apps: a push–pull–mooring framework perspective
16 references·3 citing·44 second hop
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 2007How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance12,320 cited
  • 2002Understanding Service Convenience1,613 cited
  • 2010Social capital and individual motivations on knowledge sharing: Participant involvement as a moderator1,033 cited
  • 2008Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral Intention, Facilitating Conditions, and Behavioral Expectation1857 cited
  • 2002Examining a Model of Information Technology Acceptance by Individual Professionals: An Exploratory Study707 cited
  • 2012Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance1677 cited
  • 2003A cross-cultural study of switching barriers and propensity to stay with service providers515 cited
  • 1995Paradigms in migration research: exploring 'moorings' as a schema453 cited
  • 2015The effects of convenience and speed in m-payment444 cited
  • 2010

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Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology
358 cited
  • 2012Measuring user confidence in smartphone security and privacy346 cited
  • 2013Research Note —Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions321 cited
  • Cited by

    • 2023Drivers of religious entrepreneurial behaviour among Pentecostal pastors: push-pull-mooring theory and theory of planned behaviour10 cited
    • 2025Understanding designers’ switching intention to AI painting tools using the PPM framework8 cited
    • 2025From beats to bytes: electronic dance music, artificial intelligence and teen identity2 cited