Leadership behavior and innovation performance in the UAE's telecom and ICT industries

Maqsood Ahmad Sandhu · Ali Alnaqbi

20 citations0/0 files storedBenchmarking An International Journal

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Employee Performance and Leadership Job Satisfaction and Organizational Behavior Team Dynamics and Performance

Abstract

Purpose This study aimed to determine the indirect effects of transformational leadership and transactional leadership on innovation performance through the serial mediation of climate for innovation and individual creativity. Design/methodology/approach Data was collected from 139 employees working in various ICT and telecommunication industries in the United Arab Emirates (UAE). Findings The analysis results revealed positive and significant relationships between transactional leadership and the creation of a climate for innovation for individuals' creativity and innovation performance. The results also indicated employees' perceptions of a supportive climate for innovation mediation, the transformational and transactional leadership and individual’ creativity relationships. Practical implications This research suggests that investing in organizational climate improvement provides a dynamic platform for creativity and innovation in the workplace. Originality/value This study is one of the first to investigate the relationships in ICT and telecommunication organizations in a developing country, the UAE. The study includes associations between transformational and transactional leaderships and employees' sense of creativity and innovation performance and the impact of employees' perceptions of a supportive climate for innovation.

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References

1990Comparative fit indexes in structural models.1995Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective 1994DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE.1990From transactional to transformational leadership: Learning to share the vision 1998Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination 1993Transformational leadership, transactional leadership, locus of control, and support for innovation: Key predictors of consolidated-business-unit performance.1998Measuring climate for work group innovation: development and validation of the team climate inventory 2009Employee Learning Orientation, Transformational Leadership, and Employee Creativity: The Mediating Role of Employee Creative Self-Efficacy

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