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Konaklama İşletmelerinde Çalışan İş Görenlerin Yabancı Dil Becerilerinin Geliştirilmesi (Development of Foreign Language Skills Among Employees of Hospitality Enterprises)
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References

  • 2020An overview of content analysis2,815 cited
  • 2000Customer-Employee Rapport in Service Relationships1,150 cited
  • 1997International Tourism: A Global Perspective186 cited
  • 2017English for Tourism and Hospitality Purposes (ETP)131 cited
  • 2006The importance of foreign language skills in the tourism sector: A comparative study of student perceptions in the UK and continental Europe127 cited
  • 2019Analysis of hotel services by their symmetric and asymmetric effects on overall customer satisfaction: A comparison of market segments109 cited
  • 2021Need Analysis: English Language Use by Students in the Tourism and Hospitality and Industry32 cited
  • 2021The Roles of English in the Development of Tourism and Economy in Indonesia25 cited
  • 2019English language competence for tourism sector in supporting socio-economic development in Merauke: A Survey Study20 cited
  • 2018Training workers for intercultural communication in tourism20 cited
  • 2015IMPORTANCE OF ENGLISH LANGUAGE IN THE DEVELOPMENT OF TOURISM MANAGEMENT16 cited
  • 2011Career Development in the Hospitality Industry in Greece: Implications for Human Resource Practices14 cited
  • 2018Does the body modified appearance of front-line employees matter to hotel guests?12 cited
  • 2013ENGLISH: THE LANGUAGE OF COMMUNICATION IN TOURISM

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