Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

AI-Based Chatbots Adoption Model for Higher-Education Institutions: A Hybrid PLS-SEM-Neural Network Modelling Approach

16 references·4 citing·34 second hop

FromToDepth

this work references cited by second hop

References

2014A new criterion for assessing discriminant validity in variance-based structural equation modeling43,453 cited
2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology117,028 cited
2021Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R12,794 cited
2017PLS-SEM or CB-SEM: updated guidelines on which method to use5,972 cited
2017Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model2,364 cited
2017Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust1,765 cited
2020AI-based chatbots in customer service and their effects on user compliance1,339 cited
2017The literature review of technology adoption models and theories for the novelty technology1,135 cited
2020Adoption of AI-based chatbots for hospitality and tourism1,076 cited
2010The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings720 cited
2020How Should My Chatbot Interact? A Survey on Social Characteristics in Human–Chatbot Interaction Design684 cited
2017Predicting the determinants of mobile payment acceptance: A hybrid SEM-neural network approach554 cited
2021Determinants of Continuance Intention towards Banks’ Chatbot Services in Vietnam: A Necessity for Sustainable Development

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

319 cited

2022Understanding the social sustainability of the Metaverse by integrating UTAUT2 and big five personality traits: A hybrid SEM-ANN approach287 cited

2020Wearable payment: A deep learning-based dual-stage SEM-ANN analysis287 cited

2012The history of UTAUT model and its impact on ICT acceptance and usage by academicians277 cited

Cited by

2024Economics students’ behavioural intention and usage of ChatGPT in higher education: a hybrid structural equation modelling-artificial neural network approach128 cited
2024Acceptance and use of artificial intelligence and AI-based applications in education: A meta-analysis and future direction108 cited
2024Understanding the Adoption Dynamics of ChatGPT among Generation Z: Insights from a Modified UTAUT2 Model107 cited
2023Decoding the ChatGPT mystery: A comprehensive exploration of factors driving AI language model adoption106 cited