A Study of Citizen Satisfaction with the Spirit of Innovation and Work Validity of Basic Government Personnel in Shandong Province, China

Madad Ali

4 citations0/0 files storedJournal of Advances in Humanities Research

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Public Policy and Administration Research E-Government and Public Services Public Administration in Developing Nations

Abstract

Abstract This paper aims to study the government personnel and citizen relationship with innovation spirit and their impact on citizen satisfaction. Descriptive statistical analysis is used in this research for a random sampling method with a 2000 population sample from Shandong province, China. The results obtained from descriptive analysis and correlation studies showed significant outcomes and positive relationships among citizens due to policy implementation by government personnel. The effects of this paper offer the value of innovation spirit in residents that help them to be satisfied with government policies and their performance, and these measurements develop citizen satisfaction. This research validates the use of the value of citizen satisfaction that encourages the grassroots of essential government to perform more efficiently for its public under administration.

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2015Sources of Authoritarian Responsiveness: A Field Experiment in China 2007Evaluating the Expectations Disconfirmation and Expectations Anchoring Approaches to Citizen Satisfaction with Local Public Services 2012New Public Management and Citizens' Perceptions of Local Service Efficiency, Responsiveness, Equity and Effectiveness 2012The Pursuit of Happiness in China: Individualism, Collectivism, and Subjective Well-Being During China’s Economic and Social Transformation 2001Politics, Markets, and Life Satisfaction: The Political Economy of Human Happiness 2015Subjective Well-Being in China, 2005-2010: The Role of Relative Income, Gender and Location 2017Explaining Citizen Satisfaction and Dissatisfaction with Public Services 2016Government Communication Effectiveness and Satisfaction with Police Performance: A Large‐Scale Survey Study

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