Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Situational Crisis Communication Theory (SCCT)

16 references·4 citing·41 second hop

FromToDepth

this work references cited by second hop

References

1986An Attributional Theory of Motivation and Emotion4,969 cited
2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
1979A theory of motivation for some classroom experiences.2,453 cited
1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
2002Helping Crisis Managers Protect Reputational Assets1,148 cited
1995Choosing the Right Words802 cited
2004Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory555 cited
2008Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication482 cited
2014The value of communication during a crisis: Insights from strategic communication research438 cited
1980A Model of Crisis Perception: A Theoretical and Empirical Analysis424 cited
1994Communicating through Crisis392 cited
2001An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches362 cited
2012The paracrisis: The challenges created by publicly managing crisis prevention282 cited
2014An Extended Model of Moral Outrage at Corporate Social Irresponsibility262 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2012Toward a Publics-Driven, Emotion-Based Conceptualization in Crisis Communication: Unearthing Dominant Emotions in Multi-Staged Testing of the Integrated Crisis Mapping (ICM) Model250 cited

2016Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research214 cited

Cited by

2025Does AI-Generated Care-Based Message Increase Trust in Government? The Pivotal Role of AI Knowledge in Government Crisis Response15 cited
2025The Twin Pillars of Crisis Communication: Protecting Safety and Building Healthy Relationships15 cited
2025An updated social media users’ crisis response framework11 cited
2024Generating Credibility in Crisis: Will an AI-Scripted Response Be Accepted?10 cited