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A shared‐transportation mobile app continuance model: The moderating effects of brand awareness
16 references·5 citing·42 second hop
A shared‐transportation mobile app continuance model: The moderating effects of brand awareness (2022)A shared‐transportation mobile app contin…A primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…What's mine is yours: the rise of collaborative consumption (2011)What's mine is yours: the ris…The One Number You Need to Grow (2004)The One Number You Need to Gr…Services Marketing: Integrating Customer Focus Across the Firm (2004)Services Marketing: Integrati…E-S-QUAL (2004)E-S-QUALThe one number you need to grow. (2003)The one number you need to gr…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Strategic Brand Management: Building, Measuring, and Managing Brand Equity. (2000)Strategic Brand Management: B…Research Methods for Business Students (2000)Research Methods for Business…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Exploring determinants of travelers’ discontinuance behavioral intention on integrated ride-hailing services: A perspective on perceived risk (2024)Exploring determinants of tra…Bridging the digital divide: Consumer engagement with transportation payment apps in emerging economies (2024)Bridging the digital divide: …The way to generate customer citizenship behavior with customer experience (2023)The way to generate customer …Brand equity determinants and ecologically conscious consumer behavior in ridesharing: serial mediation and moderation analysis (2023)Brand equity determinants and…A two-phase confirmatory factor analysis and structural equation modelling for customer-based brand equity framework in the smartphone industry (2023)A two-phase confirmatory fact…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Prospect theory: An analysis of decision under risk (1988)Whence Consumer Loyalty? 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References

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  • 1990Comparative fit indexes in structural models.25,213 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2015A primer on partial least squares structural equation modeling (PLS-SEM)18,923 cited
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1,683 cited
  • 2011What's mine is yours: the rise of collaborative consumption1,438 cited
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    • 2023The way to generate customer citizenship behavior with customer experience33 cited
    • 2024Exploring determinants of travelers’ discontinuance behavioral intention on integrated ride-hailing services: A perspective on perceived risk23 cited
    • 2024Bridging the digital divide: Consumer engagement with transportation payment apps in emerging economies20 cited
    • 2023A two-phase confirmatory factor analysis and structural equation modelling for customer-based brand equity framework in the smartphone industry20 cited
    • 2023Brand equity determinants and ecologically conscious consumer behavior in ridesharing: serial mediation and moderation analysis19 cited