Expectation-Confirmation Model (ECM) to See Satisfaction and Continued Intention of e-Learning (“Cyber”)

Abstract

The Expectation-Confirmation Model (ECM) has been widely used to test technology adoption by many researchers. This study aims to examine the ECM used for e-learning used at Soegijapranata Catholic University Semarang. The respondents used in this study were Soegijapranata Catholic University students from various study programs, both D3, Sl, S2, and S3. The methodology used in this study is to distribute questionnaires to cyber user respondents at Soegijapranata Catholic University, then test the data with statistical tests using Smar PLS, the expected results are models that are compiled based on hypotheses from literature studies as expected. Based on the hypothesis test, it turns out that all the hypotheses that have been prepared can be accepted because all P Value prices are below 5% or 0.05. The results of this study turned out to be a correlation between cyber user satisfaction on the sustainability of cyber use in the future.

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