Improve Productivity and Quality Using Lean Six Sigma: A Case Study

Vo Ngoc Mai Anh · Hoang Kim Ngoc Anh · Vo Nhat Huy · Huynh Gia Huy · Minh Ly Duc

34 citations0/0 files storedInternational Research Journal on Advanced Science Hub

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Quality and Supply Management Management and Optimization Techniques Management Systems and Quality Improvement

Abstract

Continuous improvement activities are widely deployed, applying the DMAIC cycle in the Lean Six Sigma method combined with 5s activities and industrial engineering tools such as Man-Machine chart statistics tools in DFSS (Design For Six Sigma). The results of the improvement activity must be approved and operated by the machine operator, measuring the loyalty of operators, users and system maintainers after kaizen against satisfaction criteria, technicality, usefulness and convenience are needed. This study proposes a model that com- bines the PLS - SEM method to measure user loyalty and implement a training program for users on incorrect performance results to improve CDIO stan- dards. The result is a reduction of workers at the processing line from 4 people on two shifts to 2 people, and the amount of money brought in is 10,224 USD per year. Defect of negative outside diameter decreased from 31.2% to 4.5% based on the amount of waste reduction of USD 980 per year. In terms of productivity increased from 15 units per hour per person to 30 units.

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2012An analysis of the Six Sigma DMAIC method from the perspective of problem solving 2020Understanding consumers’ social media engagement behaviour: An examination of the moderation effect of social media context 2018Using Six Sigma DMAIC to Improve the Quality of the Production Process: A Case Study 2020Imitation or innovation: To what extent do exploitative learning and exploratory learning foster imitation strategy and innovation strategy for sustained competitive advantage?✰2020Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach 2015Structural equation modelling on knowledge creation in Six Sigma DMAIC project and its impact on organizational performance 2016Using Six Sigma Methodology to Improve the Assembly Process in an Automotive Company 2019Defect analysis and lean six sigma implementation experience in an automotive assembly line

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