References

• 2012An analysis of the Six Sigma DMAIC method from the perspective of problem solving468 cited
• 2020Understanding consumers’ social media engagement behaviour: An examination of the moderation effect of social media context294 cited
• 2018Using Six Sigma DMAIC to Improve the Quality of the Production Process: A Case Study187 cited
• 2020Imitation or innovation: To what extent do exploitative learning and exploratory learning foster imitation strategy and innovation strategy for sustained competitive advantage?✰162 cited
• 2020Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach145 cited
• 2015Structural equation modelling on knowledge creation in Six Sigma DMAIC project and its impact on organizational performance122 cited
• 2016Using Six Sigma Methodology to Improve the Assembly Process in an Automotive Company76 cited
• 2019Defect analysis and lean six sigma implementation experience in an automotive assembly line63 cited
• 2020Process Mining for Six Sigma: Utilising Digital Traces43 cited
• 2019LEAN SIX SIGMA FOR SUSTAINABLE BUSINESS PRACTICES: A CASE STUDY AND STANDARDISATION35 cited

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