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Pivotal for decision making quality in representative governing boards of local authorities is that performance information is used in a purposeful way by its members to challenge the status quo and express constructive changes in support of collective learning (i.e., voice). However, despite the presumed importance of purposeful use of performance information and voice, empirical insights on the relationship between both constructs as well as the motivational mechanisms fostering voice are limited. To address this omission, we build on motivated information processing theory and develop a model that includes a person-based and situation-based pathway. Data from 520 politicians populating the representative governing boards of 242 local authorities in Belgium are used to test the developed model. Results indicate that the studied drivers help explain the detected variance in purposeful use of performance information and voice, but that the role of individual antecedents like public service motivation and open-mindedness is predominant.
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Stored only when both papers are in the corpus — 9 citations exist upstream.
Papers that cite the same references — the relational fallback while embeddings are still backfilling.
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