SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Smart experience-oriented customer requirement analysis for smart product service system: A novel hesitant fuzzy linguistic cloud DEMATEL method
16 references·2 citing·52 second hop
Smart experience-oriented customer requirement analysis for smart product service system: A novel hesitant fuzzy linguistic cloud DEMATEL method (2023)Smart experience-oriented customer requir…A user-centric design approach for smart product-service systems using virtual reality: A case study (2020)A user-centric design approac…Sustainable supplier selection based on SSCM practices: A rough cloud TOPSIS approach (2019)Sustainable supplier selectio…Explore and evaluate innovative value propositions for smart product service system: A novel graphics-based rough-fuzzy DEMATEL method (2019)Explore and evaluate innovati…A survey of smart product-service systems: Key aspects, challenges and future perspectives (2019)A survey of smart product-ser…A structural service innovation approach for designing smart product service systems: Case study of smart beauty service (2019)A structural service innovati…A rough-fuzzy DEMATEL-ANP method for evaluating sustainable value requirement of product service system (2019)A rough-fuzzy DEMATEL-ANP met…A novel data-driven graph-based requirement elicitation framework in the smart product-service system context (2019)A novel data-driven graph-bas…DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications (2018)DEMATEL Technique: A Systemat…A systematic design approach for service innovation of smart product-service systems (2018)A systematic design approach …A Linguistic Large Group Decision Making Method Based on the Cloud Model (2018)A Linguistic Large Group Deci…A rough DEMATEL-based approach for evaluating interaction between requirements of product-service system (2017)A rough DEMATEL-based approac…Requirement management for product-service systems: Status review and future trends (2016)Requirement management for pr…A group decision making model dealing with comparative linguistic expressions based on hesitant fuzzy linguistic term sets (2013)A group decision making model…Hesitant Fuzzy Linguistic Term Sets for Decision Making (2011)Hesitant Fuzzy Linguistic Ter…Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…Welcome to the experience economy. (1998)Welcome to the experience eco…An evolutionary graph of product service system research topics based on bibliometric analysis and topic modelling (2024)An evolutionary graph of prod…A novel requirement elicitation and evaluation framework for product-service systems based on contextual matching and hybrid decision-making (2024)A novel requirement elicitati…Fuzzy sets (1965)Intuitionistic fuzzy sets (1986)Fuzzy sets (1996)Application of decision-making techniques in supplier selection: A systematic review of literature (2012)Distance and similarity measures for hesitant fuzzy linguistic term sets and their application in multi-criteria decision making (2014)Probabilistic linguistic term sets in multi-attribute group decision making (2016)Hesitant fuzzy sets (2010)A fuzzy envelope for hesitant fuzzy linguistic term set and its application to multicriteria decision making (2013)Hesitant Fuzzy Sets: State of the Art and Future Directions (2014)Qualitative decision making with correlation coefficients of hesitant fuzzy linguistic term sets (2014)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)A linguistic modeling of consensus in group decision making based on OWA operators (1997)A Consensus Support System Model for Group Decision-Making Problems With Multigranular Linguistic Preference Relations (2005)A Consensus Model to Detect and Manage Noncooperative Behaviors in Large-Scale Group Decision Making (2013)Alternative Ranking-Based Clustering and Reliability Index-Based Consensus Reaching Process for Hesitant Fuzzy Large Scale Group Decision Making (2018)A hierarchical consensus reaching process for group decision making with noncooperative behaviors (2020)A non-threshold consensus model based on the minimum cost and maximum consensus-increasing for multi-attribute large group decision-making (2021)Clarifying the concept of product–service system (2002)State-of-the-art in product-service systems (2007)Product services for a resource-efficient and circular economy – a review (2013)Digital technologies in product-service systems: a literature review and a research agenda (2020)Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda (2022)Multiple Attribute Decision Making: Methods and Applications (1981)Extensions of the TOPSIS for group decision-making under fuzzy environment (2000)From a literature review to a conceptual framework for sustainable supply chain management (2008)Approaches for supporting sustainable supplier selection - A literature review (2020)Sustainable circular supplier selection: A novel hybrid approach (2020)The application of Industry 4.0 technologies in sustainable logistics: a systematic literature review (2012–2020) to explore future research opportunities (2021)Evolving to a New Dominant Logic for Marketing (2003)Research Commentary —The New Organizing Logic of Digital Innovation: An Agenda for Information Systems Research (2010)How Smart, Connected Products Are Transforming Competition (2014)Industry 4.0 and the circular economy: A literature review and recommendations for future research (2021)Nexus of circular economy and sustainable business performance in the era of digitalization (2021)A framework of digital technologies for the circular economy: Digital functions and mechanisms (2022)Life cycle oriented design of technical Product-Service Systems (2006)IoT powered servitization of manufacturing – an exploratory case study (2017)A graph-based context-aware requirement elicitation approach in smart product-service systems (2019)A data-driven reversible framework for achieving Sustainable Smart product-service systems (2020)Designing value-driven solutions: The evolution of industrial product-service systems (2022)Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS (2003)Evaluating intertwined effects in e-learning programs: A novel hybrid MCDM model based on factor analysis and DEMATEL (2006)Improving Risk Evaluation in FMEA With Cloud Model and Hierarchical TOPSIS Method (2018)Sustainable supplier selection for smart supply chain considering internal and external uncertainty: An integrated rough-fuzzy approach (2019)Improved DEMATEL methodology for effective safety management decision-making (2020)Communication and Control Processes in the Delivery of Service Quality (1988)Exploring the essence of memorable tourism experiences (2011)Value co-creation: concept and measurement (2014)
this work references cited by second hop

References

  • 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,138 cited
  • 1998Welcome to the experience economy.3,099 cited
  • 2011Hesitant Fuzzy Linguistic Term Sets for Decision Making2,329 cited
  • 2018DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications1,092 cited
  • 2013A group decision making model dealing with comparative linguistic expressions based on hesitant fuzzy linguistic term sets567 cited
  • 2018A systematic design approach for service innovation of smart product-service systems411 cited
  • 2019A survey of smart product-service systems: Key aspects, challenges and future perspectives369 cited
  • 2019Sustainable supplier selection based on SSCM practices: A rough cloud TOPSIS approach223 cited
  • 2018A Linguistic Large Group Decision Making Method Based on the Cloud Model149 cited
  • 2019A novel data-driven graph-based requirement elicitation framework in the smart product-service system context144 cited
  • 2019A rough-fuzzy DEMATEL-ANP method for evaluating sustainable value requirement of product service system132 cited
  • 2016Requirement management for product-service systems: Status review and future trends131 cited
  • 2019Explore and evaluate innovative value propositions for smart product service system: A novel graphics-based rough-fuzzy DEMATEL method130 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2019
A structural service innovation approach for designing smart product service systems: Case study of smart beauty service
124 cited
  • 2020A user-centric design approach for smart product-service systems using virtual reality: A case study114 cited
  • 2017A rough DEMATEL-based approach for evaluating interaction between requirements of product-service system112 cited
  • Cited by

    • 2024A novel requirement elicitation and evaluation framework for product-service systems based on contextual matching and hybrid decision-making10 cited
    • 2024An evolutionary graph of product service system research topics based on bibliometric analysis and topic modelling9 cited