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The effect of quality culture on service quality of public and private Universities: A comparative analysis
16 references·1 citing·34 second hop
The effect of quality culture on service quality of public and private Universities: A comparative analysis (2023)The effect of quality culture on service …When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Thanks coefficient alpha, we’ll take it from here. (2017)Thanks coefficient alpha, we’…Common Method Bias in PLS-SEM (2015)Common Method Bias in PLS-SEMPartial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structu…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice1 (2005)Why Should I Share? Examining…Why should i share? examining social capital and knowledge contribution in electronic networks of practice (2005)Why should i share? examining…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions (1990)Consumer perceptions of servi…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…A resource‐based view of the firm (1984)A resource‐based view of the …Determining Sample Size for Research Activities (1970)Determining Sample Size for R…The nexus between leadership styles and organizational performance: the mediating role of quality culture (2023)The nexus between leadership …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PLS-SEM: Indeed a Silver Bullet (2011)A primer on partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Strategic Management and Marketing in the Service Sector (1984)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)Dynamic capabilities and strategic management (1997)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)The impact of culture and governance on corporate social reporting (2005)The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption (2016)Sample Size for Survey Research: Review and Recommendations (2020)Partial Least Squares Structural Equation Modeling (2017)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)
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References

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  • 1990

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Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions
2,908 cited
  • 2017Thanks coefficient alpha, we’ll take it from here.2,524 cited
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    • 2023The nexus between leadership styles and organizational performance: the mediating role of quality culture19 cited