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Symbolic consumption as a non-traditional predictor of brand loyalty in the sports industry, football club segment
16 references·0 citing·40 second hop
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(2001)Partial Least Squares (PLS) Structural Equation Modeling (SEM) for Building and Testing Behavioral Causal Theory: When to Choose It and How to Use It (2014)Minimum sample size estimation in PLS‐SEM: The inverse square root and gamma‐exponential methods (2016)Possessions and the Extended Self (1988)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Whence Consumer Loyalty? (1999)
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References

  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2015Common Method Bias in PLS-SEM10,154 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
  • 1999Whence Consumer Loyalty?4,891 cited
  • 2012Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations3,775 cited
  • 1993Factors Affecting Trust in Market Research Relationships3,649 cited
  • 2006Some antecedents and outcomes of brand love2,282 cited
  • 1989Latent Variable Path Modeling with Partial Least Squares2,139 cited
  • 1971Simultaneous Factor Analysis in Several Populations2,051 cited
  • 2001Customer Satisfaction: A Meta-Analysis of the Empirical Evidence2,000 cited
  • 1997Customer delight: Foundations, findings, and managerial insight1,649 cited
  • 2006Relationship quality as a predictor of B2B customer loyalty

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1,124 cited
  • 1997Assessing the Predictive Validity of Two Methods of Measuring Self-Image Congruence1,097 cited
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