Limited knowledge and informal lobbying: internet regulation through content filters in Swedish public libraries

Veronica M. Johansson · Maria Lindh

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Library Science and Administration Web and Library Services Information Science and Libraries

Abstract

Purpose The purpose of this paper is to describe and explore the current state of internet regulation through content filters in Swedish public libraries. Design/methodology/approach Data was collected through an electronic survey directed to library managers of Sweden’s 290 main municipal libraries. 164 answers were returned, yielding a 57% response rate. The analysis comprises descriptive statistics for quantitative data and an activity theory approach with focus on contradictions for qualitative counterparts. Findings In total, 33% of the responding libraries report having content filters; 50% have not; and a surprising 18% do not know. There is a strong correlation between internet misuse and positive attitudes towards filters, and, reversely, between lack of misuse and lack of active stances concerning filters. Rather than seeing this as weakness, the authors suggest that there is strength in a context-bound flexibility open to practical experience and weighting of values, ethics, legislation and local circumstances. More troublesome indications concern the high deferral of decision-making to local authorities (municipalities) whereby libraries are left with limited insight and influence. Research limitations/implications The situation calls for professional organisations to address political mandate questions, and educational programs to strengthen future information professionals’ knowledge of IT in general; filter issues in specific; and local authority decision-making. The study highlights the need of adequate information professional competences and mandates to decide on and oversee internet regulation. Originality/value To the best of the authors’ knowledge, this is the first internationally published study on content filters in Swedish public libraries.

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References

2005Three Approaches to Qualitative Content Analysis 2000The Ethical Presuppositions behind the Library Bill of Rights 2004The legitimacy of public libraries: cross‐pressures and change processes 2013The implementation of internet filtering in Scottish public libraries 2001Misbehaviour in the public library: Internet use, filters and difficult people 2016Regulating internet access in UK public libraries: legal compliance and ethical dilemmas 2018The practice of public library-work for newly arrived immigrants

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