Articlebronze2023

ON-THE-JOB TRAINING AND EMPLOYEE PERFORMANCE IN NIGERIAN ELECTRICITY DISTRIBUTION COMPANIES

Veronica Uzezi ORIMUO · Akpomuvire Mukoro · Onofere Princewill Okereka

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Human Resource Development and Performance Evaluation Employee Performance and Management Human Resource and Talent Management

Abstract

The quality of the human resources of any organization is crucial to its success, therefore every organization must seek to improve the quality of its workforce. It is worth noting that Enugu Electricity Distribution Company as an Energy distribution/Maintenance company has many departments such as Operations, Technical, Audit, Communications, Information Technology, Revenue Cycle Services etc. There are some unskilled workers in the operations and technical departments that sometimes find themselves in positions that requires skills, therefore the need for on-the-job training, it is in respect of this that the Researcher decided to look into the impact of on-the-Job training and employee performance in Enugu Electricity distribution Company (EEDC). The objective of the study was to determine the selection procedure, training design, training delivery style and the relationship between employee perception of training on organizational performance. The Study adopted Historical research design. Relevant data for this study was elicited from both primary and secondary sources of data. The population of the study was 100 employees, data was derived through the questionnaire that was distributed. Data was analyzed using the simple percentage table. This research work relied on human capital and the technology-based approach theory. The findings of the study show that on the job training programmes are more likely to enhance employee capability than without. The study recommended that Organizations should always come up with on-the-job training programmes that will enhance efficiency and performance, make the employee to like their job and hence provide employee satisfaction that will also lead to increase in Organizational performance.

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2017European Journal of Business and Management 2001The Science of Training: A Decade of Progress 2001Customer retention, loyalty, and satisfaction in the German mobile cellular telecommunications market 2013The Effect of Training on Employee Performance 2007A review and critique of research on training and organizational-level outcomes 1975Contemporary Management.2011Impact of Training and Development on Organizational Performance 2019The Framework of Strategic Human Resource Management

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