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How to develop accessible Information Systems: a practical case in tourism and proposal of a roadmap to support the development of accessible solutions
16 references·1 citing·47 second hop
How to develop accessible Information Systems: a practical case in tourism and proposal of a roadmap to support the development of accessible solutions (2023)How to develop accessible Information Sys…Soft Systems Methodology (2020)Soft Systems MethodologyAccessible tourism online resources: a Northern European perspective (2018)Accessible tourism online res…The Fourth Industrial Revolution (2017)The Fourth Industrial Revolut…The rights to tourism: reflections on social tourism and human rights (2015)The rights to tourism: reflec…Contributions of tourism to social inclusion of persons with disability (2015)Contributions of tourism to s…Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet (2014)Information technology and co…Information provision for challenging markets: The case of the accessibility requiring market in the context of tourism (2013)Information provision for cha…Accessible Tourism: Concepts and Issues (2011)Accessible Tourism: Concepts …Towards Strategic Intent: Perceptions of disability service provision amongst hotel accommodation managers (2010)Towards Strategic Intent: Per…The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea (2010)The impact of tour quality an…Information-enabled tourism destination marketing: addressing the accessibility market (2010)Information-enabled tourism d…A Whole-of-Life Approach to Tourism: The Case for Accessible Tourism Experiences (2009)A Whole-of-Life Approach to T…Extending the Understanding of End User Information Systems Satisfaction Formation: An Equitable Needs Fulfillment Model Approach1 (2008)Extending the Understanding o…“Travel Tales”: an interpretive analysis of constraints and negotiations to pleasure travel as experienced by persons with physical disabilities (2004)“Travel Tales”: an interpreti…Soft Systems Methodology: Conceptual Model Building and Its Contribution (2000)Soft Systems Methodology: Con…Diversity in information systems action research methods (1998)Diversity in information syst…Exploring online accessibility challenges for people with disabilities in the hospitality sector (2025)Exploring online accessibilit…Significance tests and goodness of fit in the analysis of covariance structures. (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)DEVELOPING DESTINATION LOYALTY: THE CASE OF HAINAN ISLAND (2013)The influence of destination image and tourist satisfaction on tourist loyalty: a case study of Chinese tourists in Korea (2016)Expanding theory of tourists’ destination loyalty: The role of sensory impressions (2019)The Politics of Disablement (1990)The competitive destination: a sustainable tourism perspective (2003)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Investigating the accessibility factors affecting hotel satisfaction of people with physical disabilities (2017)Perspectives on experiences of tourists with disabilities: implications for their daily lives and for the tourist industry (2021)Case Study Research: Design and Methods (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Organizational Learning: A Theory of Action Perspective (1997)Networks of Action: Sustainable Health Information Systems Across Developing Countries1 (2004)Small Business Growth and Internal Transparency: The Role of Information Systems1 (2004)Action Research is Similar to Design Science (2006)Qualitative evaluation and research methods (1990)Qualitative evaluation and research methods (1990)A hierarchical model of leisure constraints (1991)Inherent complexity: Disability, accessible tourism and accommodation information preferences (2009)The embodied tourist experiences of people with vision impairment: Management implications beyond the visual gaze (2011)Accessible tourism futures: the world we dream to live in and the opportunities we hope to have (2015)The Information Age: Economy, Society and Culture (1999)Role of social media in online travel information search (2009)eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions (2015)Smart tourism technologies in travel planning: The role of exploration and exploitation (2017)The impact of social media influencers on travel decisions: the role of trust in consumer decision journey (2021)A theory of human motivation. (1943)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Business intelligence success: The roles of BI capabilities and decision environments (2012)Giving too much social support: social overload on social networking sites (2014)Demystifying the role of causal-predictive modeling using partial least squares structural equation modeling in information systems research (2020)The service experience in tourism (1996)Rethinking authenticity in tourism experience (1999)Inclusive tourism development (2017)Smart Tourism City: Developments and Transformations (2020)Competing for the disability tourism market – A comparative exploration of the factors of accessible tourism competitiveness in Spain and Australia (2014)Which accessible travel products are people with disabilities willing to pay more? A choice experiment (2016)Towards inclusive tourism? Stakeholder collaboration in the development of accessible tourism (2018)Collaborative knowledge sharing in Composite New Product Development: An aerospace study (2007)Complex, but not quite complex enough: The turn to the complexity sciences in evaluation scholarship (2014)Pharmaceutical supply chain models: A synthesis from a systems view of operations research (2017)The digital revolution in the travel and tourism industry (2019)A multilevel review of artificial intelligence in organizations: Implications for organizational behavior research and practice (2023)INTERNATIONAL JOURNAL OF LOGISTICS MANAGEMENT (2023)
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References

  • 2017The Fourth Industrial Revolution3,027 cited
  • 2014Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet759 cited
  • 1998Diversity in information systems action research methods689 cited
  • 2009A Whole-of-Life Approach to Tourism: The Case for Accessible Tourism Experiences527 cited
  • 2010The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea414 cited
  • 2008Extending the Understanding of End User Information Systems Satisfaction Formation: An Equitable Needs Fulfillment Model Approach1350 cited
  • 2004“Travel Tales”: an interpretive analysis of constraints and negotiations to pleasure travel as experienced by persons with physical disabilities298 cited
  • 2010Information-enabled tourism destination marketing: addressing the accessibility market253 cited
  • 2011Accessible Tourism: Concepts and Issues227 cited
  • 2000Soft Systems Methodology: Conceptual Model Building and Its Contribution190 cited
  • 2010Towards Strategic Intent: Perceptions of disability service provision amongst hotel accommodation managers181 cited
  • 2013Information provision for challenging markets: The case of the accessibility requiring market in the context of tourism172 cited
  • 2015Contributions of tourism to social inclusion of persons with disability172 cited

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2020
Soft Systems Methodology
135 cited
  • 2015The rights to tourism: reflections on social tourism and human rights106 cited
  • 2018Accessible tourism online resources: a Northern European perspective85 cited
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    • 2025Exploring online accessibility challenges for people with disabilities in the hospitality sector1 cited