SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Should reputable e-retailers undertake service activities along with sales?
16 references·1 citing·50 second hop
Should reputable e-retailers undertake service activities along with sales? (2023)Should reputable e-retailers undertake se…Channel Structures of Online Retail Platforms (2021)Channel Structures of Online …Channel Selection and Contracting in the Presence of a Retail Platform (2018)Channel Selection and Contrac…Platform or Wholesale? A Strategic Tool for Online Retailers to Benefit from Third-Party Information1 (2017)Platform or Wholesale? A Stra…Online Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews (2017)Online Reputation Management:…Service supply chain management: A review of operational models (2015)Service supply chain manageme…Agency Selling or Reselling? Channel Structures in Electronic Retailing (2015)Agency Selling or Reselling? …Marketplace or Reseller? (2014)Marketplace or Reseller?Competition and Coordination in Online Marketplaces (2012)Competition and Coordination …Firm Strategies in the “Mid Tail” of Platform-Based Retailing (2011)Firm Strategies in the “Mid T…Optimization and Coordination of Fresh Product Supply Chains with Freshness‐Keeping Effort (2009)Optimization and Coordination…A game theory approach in seller–buyer supply chain (2008)A game theory approach in sel…An integrated trust and reputation model for open multi-agent systems (2006)An integrated trust and reput…Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)Trust among strangers in inte…Does a Seller's eCommerce Reputation Matter? Evidence from eBay Auctions (2002)Does a Seller's eCommerce Rep…Effect of Manufacturer Reputation, Retailer Reputation, and Product Warranty on Consumer Judgments of Product Quality: A Cue Diagnosticity Framework (2001)Effect of Manufacturer Reputa…Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)Effects of Price, Brand, and …Manufacturer selling channel structure choice under retailer demand-enhancement investment with dual-purpose firms (2023)Manufacturer selling channel …Information and Consumer Behavior (1970)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of the Antecedents and Consequences of Corporate Social Responsibility (2011)On Product Uncertainty in Online Markets: Theory and Evidence1 (2012)Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention (2013)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Pricing: Making Profitable Decisions (1980)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Multi-Sided Platforms (2015)Disruptive Innovation: An Intellectual History and Directions for Future Research (2018)Introduction—Platforms and Infrastructures in the Digital Age (2018)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Economics, Organization and Management. (1993)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Building Effective Online Marketplaces with Institution-Based Trust (2004)A survey of trust and reputation systems for online service provision (2005)Trust: making and breaking cooperative relations (1989)Formalising Trust as a Computational Concept (1994)A survey of trust in computer science and the Semantic Web (2007)Computational trust and reputation models for open multi-agent systems: a review (2011)A Survey on Trust Modeling (2015)Moral Hazard and Observability (1979)Platform Competition in Two-Sided Markets (2003)Competition in two-sided markets (2006)Digitalization in retailing: multi-sided platforms as drivers of industry transformation (2017)Threat of platform‐owner entry and complementor responses: Evidence from the mobile app market (2019)Should platforms be allowed to sell on their own marketplaces? (2022)The Role of Market Forces in Assuring Contractual Performance (1981)Premiums for High Quality Products as Returns to Reputations (1983)The effects of consumer knowledge on message processing of electronic word-of-mouth via online consumer reviews (2008)THE DYNAMICS OF SELLER REPUTATION: EVIDENCE FROM EBAY* (2010)Promotional Reviews: An Empirical Investigation of Online Review Manipulation (2014)Managing Channel Profits (1983)Price Competition in a Channel Structure with a Common Retailer (1991)Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design (2003)Marketplace, Reseller, or Hybrid: Strategic Analysis of an Emerging E‐Commerce Model (2018)Agency selling or reselling: E-tailer information sharing with supplier offline entry (2019)Supply Chain Coordination with Revenue-Sharing Contracts: Strengths and Limitations (2005)Supplier Encroachment, Information Sharing, and Channel Structure in Online Retail Platforms (2021)Short-term or long-term cooperation between retailer and MCN? New launched products sales strategies in live streaming e-commerce (2022)Optimal selling format considering price discount strategy in live-streaming commerce (2023)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery (1999)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)When and how Managers' Responses to Online Reviews Affect Subsequent Reviews (2017)Effects of information quality on information adoption on social media review platforms: moderating role of perceived risk (2021)The Market for Fake Reviews (2022)
this work references cited by second hop

References

  • 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
  • 2004Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system1,820 cited
  • 2015Agency Selling or Reselling? Channel Structures in Electronic Retailing1,097 cited
  • 2006An integrated trust and reputation model for open multi-agent systems792 cited
  • 2014Marketplace or Reseller?786 cited
  • 2002Does a Seller's eCommerce Reputation Matter? Evidence from eBay Auctions552 cited
  • 2001Effect of Manufacturer Reputation, Retailer Reputation, and Product Warranty on Consumer Judgments of Product Quality: A Cue Diagnosticity Framework471 cited
  • 2021Channel Structures of Online Retail Platforms449 cited
  • 2011Firm Strategies in the “Mid Tail” of Platform-Based Retailing448 cited
  • 2017Online Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews408 cited
  • 2018Channel Selection and Contracting in the Presence of a Retail Platform398 cited
  • 2017Platform or Wholesale? A Strategic Tool for Online Retailers to Benefit from Third-Party Information1349 cited
  • 2012Competition and Coordination in Online Marketplaces346 cited
  • 2009Optimization and Coordination of Fresh Product Supply Chains with Freshness‐Keeping Effort343 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2015Service supply chain management: A review of operational models343 cited
  • 2008A game theory approach in seller–buyer supply chain257 cited
  • Cited by

    • 2023Manufacturer selling channel structure choice under retailer demand-enhancement investment with dual-purpose firms12 cited