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Optimal return shipping insurance policy with consumers' anticipated regret
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Optimal return shipping insurance policy with consumers' anticipated regret (2023)Optimal return shipping insurance policy …The Quarterly Journal of Economics (2024)The Quarterly Journal of Econ…Product Fit Uncertainty in Online Markets: Nature, Effects, and Antecedents (2014)Product Fit Uncertainty in On…Consumer Returns Policies and Supply Chain Performance (2008)Consumer Returns Policies and…Shrouded Attributes, Consumer Myopia, and Information Suppression in Competitive Markets (2006)Shrouded Attributes, Consumer…Market Segmentation and Product Technology Selection for Remanufacturable Products (2005)Market Segmentation and Produ…A Model of Add-On Pricing (2005)A Model of Add-On PricingNonlinear Pricing of Information Goods (2004)Nonlinear Pricing of Informat…Regret in Repeat Purchase versus Switching Decisions: The Attenuating Role of Decision Justifiability (2002)Regret in Repeat Purchase ver…Anticipated regret, expected feedback and behavioral decision making (1999)Anticipated regret, expected …A Generalized Utility Model of Disappointment and Regret Effects on Post-Choice Valuation (1997)A Generalized Utility Model o…Consequences of Regret Aversion: Effects of Expected Feedback on Risky Decision Making (1996)Consequences of Regret Aversi…Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs (1995)Signaling Quality with a Mone…Money back guarantees in retailing: matching products to consumer tastes (1995)Money back guarantees in reta…The Influence of Anticipating Regret and Responsibility on Purchase Decisions (1992)The Influence of Anticipating…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…Regret in Decision Making under Uncertainty (1982)Regret in Decision Making und…Strategic choices in live-streaming e-commerce: Balancing live-streaming selling mode and return-freight insurance strategy (2025)Strategic choices in live-str…Returns management in a supply chain considering freight insurance and consumer disappointment aversion (2025)Returns management in a suppl…Navigating Live Streaming: Retailers’ Strategies in Online–Offline Competition (2025)Navigating Live Streaming: Re…Implementing Artificial Intelligence Consumer Experience Tools in Supply Chains (2025)Implementing Artificial Intel…Return Freight Insurance Strategy and Price Decisions for a Dual-Channel Supply Chain in the Presence of Showrooming (2024)Return Freight Insurance Stra…Online Retailing Operations: Is It Wise to Offer Free Sample Trial and Money-Back Guarantee Together? 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References

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  • 2004Nonlinear Pricing of Information Goods375 cited
  • 1995Money back guarantees in retailing: matching products to consumer tastes

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368 cited
  • 2005A Model of Add-On Pricing351 cited
  • Cited by

    • 2021Livestream Commerce with Online Influencers54 cited
    • 2024Return Freight Insurance Strategy and Price Decisions for a Dual-Channel Supply Chain in the Presence of Showrooming34 cited
    • 2022Return freight insurance strategies for the online retailer and insurance company33 cited
    • 2024Online Retailing Operations: Is It Wise to Offer Free Sample Trial and Money-Back Guarantee Together?27 cited
    • 2025Implementing Artificial Intelligence Consumer Experience Tools in Supply Chains24 cited
    • 2025Returns management in a supply chain considering freight insurance and consumer disappointment aversion15 cited
    • 2025Navigating Live Streaming: Retailers’ Strategies in Online–Offline Competition13 cited
    • 2025Strategic choices in live-streaming e-commerce: Balancing live-streaming selling mode and return-freight insurance strategy12 cited
    • 2024Enchanted but Regretful: Exploring the Impact of Flow Induced Impulse Buying and Return Intention in the Domain of Live Streaming Commerce8 cited