IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON ENHANCING EMPLOYEE PERFORMANCE IN JORDAN ISLAMIC BANK

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Employee Performance and Management Human Resource and Talent Management Banking Sector Performance and Management

Abstract

The human element is the main resource in different organizations, especially in banks, because it is based on providing services to customers, which in turn depends on the performance of its employees. Human resource management (HRM) practices play an important role in raising the performance of employees. This paper aims to identify the practices of HRM (planning, polarization, selection and appointment, training, compensation) and their impact on enhancing the performance of employees in Jordan Islamic Bank. This study used a descriptive-analytical technique to describe the influence of HRM strategies on improving employee performance at Jordan Islamic Bank. This study relies on gathering facts, information, and data to describe, analyze, and evaluate them to draw conclusions. All administrative workers at Jordan Islamic Bank branches in Jordan, including managers and staff, were included in the research population. The study sample included 145 managers and staff from various administrative levels of Jordan Islamic Bank, who were chosen randomly from all of the bank's branches. The study concluded that there are a significant effect of HRM practices on enhancing the performance of employees in Jordan Islamic Bank and a significant correlation between HRM practices and enhancing employee performance. Also, the results showed a strong positive correlation between planning, polarization, selection and appointment, training, compensation, and enhancing employee performance. Keywords : Human Resource Management Practice, Planning, Polarization, Selection, Appointment, Training, Compensation, Employee Performance, Jordan Islamic Bank DOI： https://doi.org/10.35741/issn.0258-2724.58.3.17

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2011Human resource management and performance: still searching for some answers 2010Impact of Reward and Recognition on Job Satisfaction and Motivation: An Empirical study from Pakistan 2019The effect of HRM practices and employees’ job satisfaction on employee performance 2014The Impact of Strategic Human Resource Management on Organizational Performance 2023Green human resource management, job embeddedness and their effects on restaurant employees’ green voice behaviors 2022Realizing employee and organizational performance gains through electronic human resource management use in developing countries 2022Expanding the resource based view model of strategic human resource management 2017Impact of Recruitment and Selection Strategy on Employees’ Performance: A Study of Three Selected Manufacturing Companies in Nigeria

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