The effects of digital transformation on supply chain resilience: a moderated and mediated model

Yaqin Yuan · Hongying Tan · Linlin Liu

145 citations0/0 files storedJournal of Enterprise Information Management

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Supply Chain Resilience and Risk Management Supply Chain and Inventory Management Quality and Supply Management

Abstract

Purpose This study aims to investigate the impact of digital transformation on supply chain resilience. Additionally, the paper examines the mediating effect of supply chain process integration as well as the moderating effect of environmental uncertainty in the relationship between digital transformation and supply chain resilience. Design/methodology/approach Drawing on digital empowerment theory, this study proposes a theoretical model. Using survey data collected from 216 enterprises in China, the study employs structural equation modeling to validate the theoretical model. Findings The results reveal that digital transformation has a significant impact on supply chain resilience. Three dimensions of supply chain process integration, namely, information flow integration, physical flow integration, and financial flow integration mediate the relationship between digital transformation and supply chain resilience. In addition, environmental uncertainty including market uncertainty and technology uncertainty positively moderates the relationship between digital transformation and supply chain resilience. Originality/value First, this paper provides empirical evidence on both the direct and indirect effects of digital transformation on supply chain resilience. Second, this paper enriches the understanding of how supply chain integration impacts supply chain resilience in the digital transformation era by adopting a more granular perspective of process integration rather than broad external and internal integrations. Furthermore, this paper extends the knowledge of the role of external environment in digital transformation and supply chain risk management by examining the moderating effects of market uncertainty and technology uncertainty.

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1977Estimating Nonresponse Bias in Mail Surveys 1988The Empowerment Process: Integrating Theory and Practice 2018Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal 2020A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change 2020Viability of intertwined supply networks: extending the supply chain resilience angles towards survivability. A position paper motivated by COVID-19 outbreak 2006Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities

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