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Identification of Customer Churn Considering Difficult Case Mining

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References

2000Understanding the Customer Base of Service Providers: An Examination of the Differences between Switchers and Stayers1,305 cited
2018A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees529 cited
2019Customer churn prediction in telecom using machine learning in big data platform486 cited
2018A big data analytics model for customer churn prediction in the retiree segment125 cited
2015A novel cost-sensitive framework for customer churn predictive modeling56 cited
2018Large-scale Ensemble Model for Customer Churn Prediction in Search Ads52 cited
2019Enhanced Deep Feed Forward Neural Network Model for the Customer Attrition Analysis in Banking Sector12 cited
2019Churn prediction in Turkey's telecommunications sector: A proposed multiobjective–cost‐sensitive ant colony optimization12 cited

Cited by

2024Data-Driven Decision-Making: Accurate Customer Churn Prediction with Cat-Boost8 cited
2024The causes of bank customer churn based on XGBoost and LightGBMmodels: the evidence from the Kaggle dataset5 cited

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