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Internal marketing and salespeople's out-of-role behaviour: The mediating role of job satisfaction
16 references·1 citing·46 second hop
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
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  • 1995PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION.7,411 cited
  • 2002Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences6,899 cited
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  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 1993Market Orientation: Antecedents and Consequences4,340 cited
  • 1983Organizational citizenship behavior: Its nature and antecedents.3,829 cited
  • 2011Specification, evaluation, and interpretation of structural equation models

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3,734 cited
  • 1992Scale Development: Theory and Applications.3,634 cited
  • 1998HELPING AND VOICE EXTRA-ROLE BEHAVIORS: EVIDENCE OF CONSTRUCT AND PREDICTIVE VALIDITY.3,173 cited
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    • 2024The role of employer branding and internal marketing in talent attraction and retention: an applied study in a Portuguese metallurgical industry20 cited