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Accessibility to E-Commerce Websites for People with Disability in Indonesia
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Accessibility to E-Commerce Websites for People with Disability in Indonesia (2023)Accessibility to E-Commerce Websites for …Web accessibility investigation and identification of major issues of higher education websites with statistical measures: A case study of college websites (2019)Web accessibility investigati…The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019)The impact of e-service quali…A Heuristic Method to Evaluate Web Accessibility for Users With Low Vision (2019)A Heuristic Method to Evaluat…Framework for Accessibility Evaluation of Hospital Websites (2018)Framework for Accessibility E…Challenges to Assess Accessibility in Higher Education Websites: A Comparative Study of Latin America Universities (2018)Challenges to Assess Accessib…Multi-tool accessibility assessment of government department websites:a case-study with JKGAD (2017)Multi-tool accessibility asse…Evaluation of e-commerce websites accessibility and usability: an e-commerce platform analysis with the inclusion of blind users (2017)Evaluation of e-commerce webs…Accessibility of Indian universities’ homepages: An exploratory study (2016)Accessibility of Indian unive…Benchmarking web accessibility evaluation tools (2013)Benchmarking web accessibilit…E-banking Functionality and Outcomes of Customer Satisfaction: An Empirical Investigation (2011)E-banking Functionality and O…Accessibility of U.S. federal government home pages: Section 508 compliance and site accessibility statements (2011)Accessibility of U.S. federal…An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e‐shopping (2010)An examination of the effects…Quantitative metrics for measuring web accessibility (2007)Quantitative metrics for meas…A longitudinal evaluation of accessibility: higher education web sites (2005)A longitudinal evaluation of …Consumer patronage and risk perceptions in Internet shopping (2003)Consumer patronage and risk p…How can retailers enhance accessibility: giving consumers with visual impairments a voice in the marketplace (2002)How can retailers enhance acc…Web accessibility gaps in online video platforms: video services ahead of the European Accessibility Act (EAA) (2025)Web accessibility gaps in onl…Digital inclusion in Central Asia: a longitudinal study of web accessibility across key sectors (2025)Digital inclusion in Central …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Commitment-Trust Theory of Relationship Marketing (1994)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A new hybrid MCDM model combining DANP with VIKOR to improve e-store business (2012)The effect of site quality on repurchase intention in Internet shopping through mediating variables: The case of university students in South Korea (2013)The Impact of E-Service Quality and E-Loyalty on Online Shopping: Moderating Effect of E-Satisfaction and E-Trust (2017)Stigma: Notes on the Management of Spoiled Identity (1969)The Long Interview (1988)Employer attitudes on hiring employees with disabilities in the leisure and hospitality industry (2013)Accessible tourism experiences: the voice of people with visual disabilities (2018)Consumer vulnerability during mobility service interactions: causes, forms and coping (2019)Advances in Consumer Research (2025)A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)Consumer perceived risk: conceptualisations and models (1999)The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Forty-five years of Journal of Business Research: A bibliometric analysis (2019)Improving web accessibility: a study of webmaster perceptions (2003)Is your web page accessible? (2005)Guidelines are only half of the story (2012)The Current Status of Accessibility in Mobile Apps (2019)Comparing Web Accessibility Evaluation Tools and Evaluating the Accessibility of Webpages: Proposed Frameworks (2020)Web content accessibility guidelines 1.0 (2001)Web Accessibility Theory and Practice: An Introduction for University Faculty (2010)Accessibility, usability, quality performance, and readability evaluation of university websites of Turkey: a comparative study of state and private universities (2020)Accessibility of university websites worldwide: a systematic literature review (2021)Assessing Section 508 compliance on federal e-government Web sites: A multi-method, user-centered evaluation of accessibility for persons with disabilities (2006)User acceptance of mobile e-government services: An empirical study (2012)Electronic Governance for Sustainable Development — Conceptual framework and state of research (2013)Evaluating websites from a public value perspective: A review of Turkish local government websites (2013)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)The determinants of satisfaction with e‐banking (2013)Understanding Customer Satisfaction of Internet Banking: A Case Study In Malacca (2016)What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators (2018)Accessibility of Internet websites through time (2003)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The role of E-service quality in shaping online meeting platforms: a case study from higher education sector (2020)The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country (2021)The impact of online shopping attributes on customer satisfaction and loyalty: Moderating effects of e-commerce experience (2021)Empirical Studies on Web Accessibility of Educational Websites: A Systematic Literature Review (2020)Universal Design for Learning as a Tool for Inclusion in the Higher Education Classroom: Tips for the Next Decade of Implementation (2020)
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References

  • 2003Consumer patronage and risk perceptions in Internet shopping1,412 cited
  • 2019The impact of e-service quality and customer satisfaction on customer behavior in online shopping917 cited
  • 2010An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e‐shopping360 cited
  • 2013Benchmarking web accessibility evaluation tools213 cited
  • 2011E-banking Functionality and Outcomes of Customer Satisfaction: An Empirical Investigation161 cited
  • 2011Accessibility of U.S. federal government home pages: Section 508 compliance and site accessibility statements148 cited
  • 2005A longitudinal evaluation of accessibility: higher education web sites124 cited
  • 2016Accessibility of Indian universities’ homepages: An exploratory study114 cited
  • 2019Web accessibility investigation and identification of major issues of higher education websites with statistical measures: A case study of college websites108 cited
  • 2002How can retailers enhance accessibility: giving consumers with visual impairments a voice in the marketplace107 cited
  • 2007Quantitative metrics for measuring web accessibility106 cited
  • 2018Challenges to Assess Accessibility in Higher Education Websites: A Comparative Study of Latin America Universities92 cited
  • 2017Evaluation of e-commerce websites accessibility and usability: an e-commerce platform analysis with the inclusion of blind users79 cited

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  • 2019A Heuristic Method to Evaluate Web Accessibility for Users With Low Vision78 cited
  • 2018Framework for Accessibility Evaluation of Hospital Websites51 cited
  • 2017Multi-tool accessibility assessment of government department websites:a case-study with JKGAD49 cited
  • Cited by

    • 2025Web accessibility gaps in online video platforms: video services ahead of the European Accessibility Act (EAA)3 cited
    • 2025Digital inclusion in Central Asia: a longitudinal study of web accessibility across key sectors1 cited