Quality of Work Life and Organizational Commitment of Employees

Allimar M. Nuevo

7 citations0/0 files storedJournal of Social Responsibility Tourism and Hospitality

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Employee Performance and Management Job Satisfaction and Organizational Behavior Work-Family Balance Challenges

Abstract

In the highly competitive realm of business, it is crucial for organizations to be profitable in order to progress. However, a significant challenge faced in today's cutthroat environment is retaining skilled employees and fostering their dedication. The commitment of employees is a critical issue that organizations currently grapple with, as it plays a vital role in attaining overall organizational success. This study aspired to find out which domain in the quality of work life significantly influences the organizational commitment of hotel employees. The quantitative non-experimental design utilizing causal-effect was used in the study. The respondents of the study were the 200 hotel employees with diverse range of working experience and levels of academic background that are in the hospitality and tourism industry. Mean, Pearson-r and Regression Analysis were the statistical tools employed to interpret the data gathered. The findings of the study revealed a very high level of quality of work of hotel employees in terms of work environment, employee welfare and well-being, work-life balance, job characteristics and compensation and benefits. It was also revealed that the organizational commitment of employees was high level in terms of affective commitment, continuance commitment and normative commitment. The result of the study confirmed that there was a significant association between the quality of work life and organizational commitment of employees. It was also found that the domains of quality of work life showed that compensation and benefits, employee welfare and wellbeing and work-life balance significantly influenced the organizational commitment of employees. Lastly, when an individual finds satisfaction in their job and experiences a positive quality of life, they demonstrate a strong sense of commitment and actively contribute to the success of the organization.

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References

2002Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences 1999When Work–Family Benefits Are Not Enough: The Influence of Work–Family Culture on Benefit Utilization, Organizational Attachment, and Work–Family Conflict 1989Organizational commitment and job performance: It's the nature of the commitment that counts.1990Quality of Work Life and its Relation to Quality of Life 1984Accounting for the quality of work life 2014WORK MOTIVATION IN ORGANIZATIONAL BEHAVIOR 2022The relationship of online resource use and academic writing of students

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2025Job satisfaction: a mediator of the quality of work life and organizational commitment nexus

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