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Business-to-business digitalization, artificial intelligence, and social action
13 references·3 citing·53 second hopsampled
Business-to-business digitalization, artificial intelligence, and social action (2023)Business-to-business digitalization, arti…Digitalizing customer journeys in B2B markets (2023)Digitalizing customer journey…Value of corporate social responsibility for multiple stakeholders and social impact – Relationship marketing perspective (2022)Value of corporate social res…The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective (2022)The impact of artificial inte…Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance (2022)Technology readiness of B2B f…Business models in times of disruption: The connected and autonomous vehicles (uncertain) domino effect (2022)Business models in times of d…How do corporate social responsibility (CSR) and innovativeness increase financial gains? A customer perspective analysis (2021)How do corporate social respo…Value (co-)creation in B2B sales ecosystems (2020)Value (co-)creation in B2B sa…The Coronavirus crisis in B2B settings: Crisis uniqueness and managerial implications based on social exchange theory (2020)The Coronavirus crisis in B2B…Digitization capability and the digitalization of business models in business-to-business firms: Past, present, and future (2019)Digitization capability and t…The impact of digital technology on relationships in a business network (2017)The impact of digital technol…The future of B2B marketing theory: A historical and prospective analysis (2017)The future of B2B marketing t…Stakeholder marketing: theoretical foundations and required capabilities (2015)Stakeholder marketing: theore…Intentional social action in virtual communities (2002)Intentional social action in …Managing change when integrating artificial intelligence (AI) into the retail value chain: The AI implementation compass (2025)Managing change when integrat…Environmental, Social, and Governance-Based Artificial Intelligence Governance: Digitalizing Firms’ Leadership and Human Resources Management (2024)Environmental, Social, and Go…Benefit distribution and stability analysis of enterprise digital servitization ecosystems from the perspective of value cocreation (2024)Benefit distribution and stab…Judgment under Uncertainty: Heuristics and Biases (1974)The theory of planned behavior (1991)Alternative Ways of Assessing Model Fit (1992)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)The Impact of New Media on Customer Relationships (2010)Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework (2012)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Commitment-Trust Theory of Relationship Marketing (1994)Strategic management a stakeholder approach (2010)If Advertising Won't Die, What Will It Be? Toward a Working Definition of Advertising (2016)Leveraging value in multi-stakeholder innovation networks: A process framework for value co-creation and capture (2016)Capabilities for market-shaping: triggering and facilitating increased value creation (2019)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Constructing grounded theory (2014)Customer relationship management capabilities and social media technology use: Consequences on firm performance (2018)Case Study Research: Design and Methods (1984)Building Theories from Case Study Research (1989)Case Study Research: Design and Methods (1991)Digital transformation and European small and medium enterprises (SMEs): A comparative study using digital economy and society index data (2022)Digital transformation and sustainable performance: The moderating role of market turbulence (2022)Exploring Human Resource Management Digital Transformation in the Digital Age (2023)A resource‐based view of the firm (1984)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)COVID-19 and digitalization: The great acceleration (2021)SMEs and digital transformation during a crisis: The emergence of resilience as a second-order dynamic capability in an entrepreneurial ecosystem (2022)The Strength of Weak Ties (1973)Social Exchange Theory: An Interdisciplinary Review (2005)Covid‐19 pandemic and consumer‐employee‐organization wellbeing: A dynamic capability theory approach (2021)Technological exaptation and crisis management: Evidence from COVID‐19 outbreaks (2021)SMEs navigating COVID-19: The influence of social capital and dynamic capabilities on organizational resilience (2022)Testing for a Unit Root in Time Series Regression (1988)Another look at the instrumental variable estimation of error-components models (1995)Initial conditions and moment restrictions in dynamic panel data models (1998)Does environmental information disclosure affect corporate cash flow? An analysis by taking media attentions into consideration (2023)Does investment stimulate or inhibit CSR transparency? The moderating role of CSR committee, board monitoring and CEO duality (2023)Is there heterogeneity in ESG disclosure by mining companies? A comparison of developed and developing countries (2023)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)A look at the future of work: The digital transformation of teams from conventional to virtual (2023)From greenwashing to green B2B marketing: A systematic literature review (2023)Strengthening corporate governance and financial compliance: Enhancing accountability and transparency (2024)A power primer. (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Artificial intelligence capabilities, open innovation, and business performance – Empirical insights from multinational B2B companies (2023)The role of artificial intelligence-enabled dynamic capability on environmental performance: The mediation effect of a data-driven culture in France and the USA (2023)Artificial intelligence and innovation capability: A dynamic capabilities perspective (2025)Principles and Practice of Structural Equation Modeling (2012)Artificial intelligence in innovation management: A review of innovation capabilities and a taxonomy of AI applications (2023)Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach (2024)How does artificial intelligence affect the environmental performance of organizations? The role of green innovation and green culture (2024)
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References

  • 2002Intentional social action in virtual communities1,490 cited
  • 2019Digitization capability and the digitalization of business models in business-to-business firms: Past, present, and future797 cited
  • 2017The impact of digital technology on relationships in a business network616 cited
  • 2020The Coronavirus crisis in B2B settings: Crisis uniqueness and managerial implications based on social exchange theory459 cited
  • 2022Value of corporate social responsibility for multiple stakeholders and social impact – Relationship marketing perspective322 cited
  • 2017The future of B2B marketing theory: A historical and prospective analysis281 cited
  • 2015Stakeholder marketing: theoretical foundations and required capabilities257 cited
  • 2022The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective256 cited
  • 2022Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance155 cited
  • 2021How do corporate social responsibility (CSR) and innovativeness increase financial gains? A customer perspective analysis81 cited
  • 2020Value (co-)creation in B2B sales ecosystems64 cited
  • 2022Business models in times of disruption: The connected and autonomous vehicles (uncertain) domino effect60 cited
  • 2023Digitalizing customer journeys in B2B markets49 cited

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Cited by

  • 2024Environmental, Social, and Governance-Based Artificial Intelligence Governance: Digitalizing Firms’ Leadership and Human Resources Management66 cited
  • 2025Managing change when integrating artificial intelligence (AI) into the retail value chain: The AI implementation compass40 cited
  • 2024Benefit distribution and stability analysis of enterprise digital servitization ecosystems from the perspective of value cocreation12 cited