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Recency, Frequency, Monetary Value, Clustering, and Internal and External Indices for Customer Segmentation from Retail Data
15 references·3 citing·48 second hop
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References

  • 2021Generación de series de tiempo financieras sintéticas para "data augmentation" usando redes neuronales generativas adversarias (GAN)1,463 cited
  • 2004Balancing Acquisition and Retention Resources to Maximize Customer Profitability751 cited
  • 2007Strategies for successful CRM implementation276 cited
  • 2018Market Segmentation Analysis159 cited
  • 2019ERP issues and challenges: a research synthesis132 cited
  • 2017LRFMP model for customer segmentation in the grocery retail industry: a case study113 cited
  • 2013From academic research to marketing practice: Exploring the marketing science value chain109 cited
  • 2017How to Avoid Random Market Segmentation Solutions91 cited
  • 2010Data Mining Techniques in CRM91 cited
  • 2020Clustering optimization in RFM analysis Based on k-Means87 cited
  • 2022Hodrick–Prescott filter-based hybrid ARIMA–SLFNs model with residual decomposition scheme for carbon price forecasting82 cited
  • 2018Customer Segmentation and Strategy Development Based on User Behavior Analysis, RFM Model and Data Mining Techniques: A Case Study59 cited
  • 2019Improving the stability of market segmentation analysis52 cited
  • 2021A structured literature review on Big Data for customer relationship management (CRM): toward a future agenda in international marketing46 cited

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  • 2017Using segment level stability to select target segments in data-driven market segmentation studies21 cited
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    • 2025A Fuzzy-XAI Framework for Customer Segmentation and Risk Detection: Integrating RFM, 2-Tuple Modeling, and Strategic Scoring15 cited
    • 2025Bank Customer Segmentation and Marketing Strategies Based on Improved DBSCAN Algorithm9 cited
    • 2025Knowledge Graph-Enabled Prediction of the Elderly’s Activity Types at Metro Trip Destinations3 cited