References

• 2001The valuation of reliability for personal travel859 cited
• 2009Using GPS Data to Gain Insight into Public Transport Travel Time Variability256 cited
• 2017SERVQUAL analysis of public bus transport services in Kumasi metropolis, Ghana: Core user perspectives149 cited
• 2015Paratransit in African Cities124 cited
• 2015The digital matatu project: Using cell phones to create an open source data for Nairobi's semi-formal bus system109 cited
• 2011Estimation of travel time and the benefits of upgrading the fare payment technology in urban bus services109 cited
• 2003Modeling Transit Trip Time Using Archived Bus Dispatch System Data107 cited
• 2018A literature review of the passenger benefits of real-time transit information99 cited
• 2010Multistate Model for Travel Time Reliability98 cited
• 2017Analysis of bus travel time distributions for varying horizons and real-time applications95 cited
• 2014Assessment of Passenger Satisfaction with Intra-City Public Bus Transport Services in Abuja, Nigeria88 cited
• 2016Estimation of travel time variability for cars, buses, metro and door-to-door public transport trips in Santiago, Chile87 cited
• 2014Public Transport Travel-Time Variability Definitions and Monitoring84 cited
• 2013Benefits of Real-Time Transit Information and Impacts of Data Accuracy on Rider Experience