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Does customer empathy mediate between the environmental orientation of retail firms and customer purchase intentions?
16 references·0 citing·43 second hop
Does customer empathy mediate between the environmental orientation of retail firms and customer purchase intentions? (2023)Does customer empathy mediate between the…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers (2017)Green purchasing behaviour: A…Exchange and Power in Social Life (2017)Exchange and Power in Social …Green marketing strategies: an examination of stakeholders and the opportunities they present (2010)Green marketing strategies: a…Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers’ eco-friendly decision-making process (2009)Empirical investigation of th…Green supply chain management in China: pressures, practices and performance (2005)Green supply chain management…Corporate environmentalism: the construct and its measurement (2002)Corporate environmentalism: t…Targeting consumers who are willing to pay more for environmentally friendly products (2001)Targeting consumers who are w…Social Exchange Theory and Research on Business-to-Business Relational Exchange (2001)Social Exchange Theory and Re…An Affect Theory of Social Exchange (2001)An Affect Theory of Social Ex…THE RELATIONSHIP BETWEEN ENVIRONMENTAL COMMITMENT AND MANAGERIAL PERCEPTIONS OF STAKEHOLDER IMPORTANCE. (1999)THE RELATIONSHIP BETWEEN ENVI…Empathy: a social psychological approach (1996)Empathy: a social psychologic…A Natural-Resource-Based View of the Firm (1995)A Natural-Resource-Based View…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)The Iron Cage Revisited: Inst…Exchange and Power in Social Life. (1965)Exchange and Power in Social …To revitalize corporate performance, we need a whole new model of strategy. Strategic intent. (1989)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)Confirmation of a measurement model for green supply chain management practices implementation (2007)A comparative literature analysis of definitions for green and sustainable supply chain management (2013)Sustainable supply chain management and the transition towards a circular economy: Evidence and some applications (2015)The nature of human values (1973)The Effects of Product Class Knowledge on Information Search Behavior (1985)Dimensions of Consumer Expertise (1987)Application of the Theory of Planned Behavior to green hotel choice: Testing the effect of environmental friendly activities (2009)Predicting green product consumption using theory of planned behavior and reasoned action (2015)How to SHIFT Consumer Behaviors to be More Sustainable: A Literature Review and Guiding Framework (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. 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(1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)The Competitive Advantage of Nations (1990)Firm Resources and Sustained Competitive Advantage (1991)Corporate Social Responsibility Theories: Mapping the Territory (2004)Strategic management a stakeholder approach (2010)The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice (2010)What We Know and Don’t Know About Corporate Social Responsibility (2012)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares Structural Equation Modeling (2017)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)Inequity In Social Exchange (1965)Social Capital: Its Origins and Applications in Modern Sociology (1998)Managing Legitimacy: Strategic and Institutional Approaches (1995)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Corporate Social and Financial Performance: A Meta-Analysis (2003)An integrative theory of intergroup contact (2005)Empathy examined through the neural mechanisms involved in imagining how I feel versus how you feel pain (2005)The “identified victim” effect: an identified group, or just a single individual? 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References

  • 1983The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields38,372 cited
  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 1995A Natural-Resource-Based View of the Firm4,619 cited
  • 2001Targeting consumers who are willing to pay more for environmentally friendly products2,974 cited
  • 1996Empathy: a social psychological approach1,809 cited
  • 2005Green supply chain management in China: pressures, practices and performance1,508 cited
  • 1999THE RELATIONSHIP BETWEEN ENVIRONMENTAL COMMITMENT AND MANAGERIAL PERCEPTIONS OF STAKEHOLDER IMPORTANCE.1,262 cited
  • 2001An Affect Theory of Social Exchange1,257 cited
  • 2017Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers846 cited
  • 2002Corporate environmentalism: the construct and its measurement807 cited
  • 2009Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers’ eco-friendly decision-making process771 cited

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Green marketing strategies: an examination of stakeholders and the opportunities they present
754 cited
  • 2001Social Exchange Theory and Research on Business-to-Business Relational Exchange718 cited
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