SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Silence is golden? Mitigating different types of online firestorms of Fortune 100 corporations on Twitter
16 references·0 citing·45 second hop
Silence is golden? Mitigating different types of online firestorms of Fortune 100 corporations on Twitter (2023)Silence is golden? Mitigating different t…HISTORIAE, History of Socio-Cultural Transformation as Linguistic Data Science. A Humanities Use Case (2019)HISTORIAE, History of Socio-C…Experimental evidence of massive-scale emotional contagion through social networks (2014)Experimental evidence of mass…Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)Social Media Brand Community …Emotions and Information Diffusion in Social Media—Sentiment of Microblogs and Sharing Behavior (2013)Emotions and Information Diff…Introducing COBRAs (2011)Introducing COBRAsCustomer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement Behavior:…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Analyzing media messages using quantitative content analysis in research (2005)Analyzing media messages usin…Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis (2004)Corporate social responsibili…Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. (2000)Within-group agreement, non-i…Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions (2000)Multilevel Theory, Research, …Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Negative information weighs more heavily on the brain: The negativity bias in evaluative categorizations. (1998)Negative information weighs m…The Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …Mood and judgment: The affect infusion model (AIM). (1995)Mood and judgment: The affect…Emotional Contagion (1993)Emotional ContagionA Theory of Social Comparison Processes (1954)When small effects are impressive. (1992)Bad is Stronger than Good (2001)Big other: Surveillance Capitalism and the Prospects of an Information Civilization (2015)The Ethics of AI Ethics: An Evaluation of Guidelines (2020)Using social and behavioural science to support COVID-19 pandemic response (2020)An attributional theory of achievement motivation and emotion. (1985)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Advances in Consumer Research (2025)The Psychology of Interpersonal Relations. (1958)The case for motivated reasoning. (1990)ATTITUDES AND ATTITUDE CHANGE (1997)Attitude Change: Persuasion and Social Influence (2000)SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER. (2001)THE PSYCHOLOGY OF PERSONAL CONSTRUCTS (2010)The Commitment-Trust Theory of Relationship Marketing (1994)The Behavioral Consequences of Service Quality (1996)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Corporate Stakeholders and Corporate Finance (1987)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Building Strong Brands (1995)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)What We Know and Don’t Know About Corporate Social Responsibility (2012)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)The Theory of Moral Sentiments (1759)The expression of the emotions in man and animals. (1872)Dynamic spread of happiness in a large social network: longitudinal analysis over 20 years in the Framingham Heart Study (2008)The Social Neuroscience of Empathy (2009)Helping Crisis Managers Protect Reputational Assets (2002)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)The Ripple Effect: Emotional Contagion and its Influence on Group Behavior (2002)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. (2004)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)Enhancing the Effectiveness of Work Groups and Teams (2006)Answers to 20 Questions About Interrater Reliability and Interrater Agreement (2007)What's the difference? diversity constructs as separation, variety, or disparity in organizations (2007)LEGAL-BERT: The Muppets straight out of Law School (2020)On the Opportunities and Risks of Foundation Models (2021)ChatGPT: A comprehensive review on background, applications, key challenges, bias, ethics, limitations and future scope (2023)
this work references cited by second hop

References

  • 2019HISTORIAE, History of Socio-Cultural Transformation as Linguistic Data Science. A Humanities Use Case16,511 cited
  • 2000Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions4,907 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
  • 2014Experimental evidence of massive-scale emotional contagion through social networks3,683 cited
  • 2000Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis.3,573 cited
  • 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
  • 1995Mood and judgment: The affect infusion model (AIM).3,469 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 1993Emotional Contagion2,517 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 2005Analyzing media messages using quantitative content analysis in research2,236 cited
  • 2013Emotions and Information Diffusion in Social Media—Sentiment of Microblogs and Sharing Behavior1,604 cited
  • 2004Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis1,512 cited
  • 2011Introducing COBRAs

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,467 cited
  • 2013Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content1,350 cited
  • 1998Negative information weighs more heavily on the brain: The negativity bias in evaluative categorizations.1,338 cited
  • Cited by

    No citing works inside the corpus for this window.