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Passengers Satisfaction Analysis of Quality and Schedule of Commuter Line Service: A Case Citayam-Tebet Route
8 references·3 citing·48 second hop
Passengers Satisfaction Analysis of Quality and Schedule of Commuter Line Service: A Case Citayam-Tebet Route (2022)Passengers Satisfaction Analysis of Quali…Analyzing the Service Quality of E-Trike Operations: A New Sustainable Transportation Infrastructure in Metro Manila, Philippines (2022)Analyzing the Service Quality…Linking Public Transport User Satisfaction with Service Accessibility for Sustainable Mobility Planning (2021)Linking Public Transport User…Impact of Service Quality on the Customer Satisfaction: Case study at Online Meeting Platforms (2021)Impact of Service Quality on …Service quality and customer satisfaction: The moderating effects of hotel star rating (2019)Service quality and customer …Transportation System Development and Challenge in Jakarta Metropolitan Area, Indonesia (2018)Transportation System Develop…DESIGNING THE APPROPRIATE DATA COLLECTION METHOD FOR PUBLIC TRANSPORT PASSENGER SATISFACTION ANALYSIS (2018)DESIGNING THE APPROPRIATE DAT…The Relationship between Customer Satisfaction and Customer Trust on Customer Loyalty (2017)The Relationship between Cust…The Possibility of Using Public Transport In Rural Area (2017)The Possibility of Using Publ…The Comparative Analysis of Mudik Mode Transportation: A Case of PT Adirona Nirmana Lestari Employer, Indonesia (2023)The Comparative Analysis of M…Modal Choice Analysis of Electric Railway Train and Private Vehicle for Travelers in Mangga Dua With Stated Preference Method (2023)Modal Choice Analysis of Elec…The Satisfaction Analysis of Local Public Transportation (Carry) Services at Batam, Indonesia (2022)The Satisfaction Analysis of …THE METHODOLOGY OF RATING QUALITY STANDARDS IN THE REGIONAL PASSENGER TRANSPORT (2017)Tariffing in Integrated Passenger Transport Systems: A Literature Review (2018)Approach Methodology for Comprehensive Assessing the Public Passenger Transport Timetable Performances at a Regional Scale (2019)Accessibility of Services in Rural Areas: Southern Moravia Case Study (2021)World Development Report 1984. 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(1985)Organisation for Economic Co-Operation and Development (2016)The Privatization of Metropolitan Jakarta’s (Jabodetabek) Urban Fringes: The Early Stages of “Post-Suburbanization” in Indonesia (2017)The role of urban transformation on inter-suburban commuting: evidence from Jakarta metropolitan area, Indonesia (2022)GIS Analysis of Adequate Accessibility to Public Transportation in Metropolitan Areas (2023)The dilemmas of transport equity research in non-Western contexts (2024)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The Effect of Service Quality on Customer Satisfaction in an Automotive After-Sales Service (2021)PLS-SEM’s most wanted guidance (2022)The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service (2022)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)The effect of service quality and customer satisfaction on customer loyalty (2019)Impact of Service Quality on Customer Loyalty and Customer Satisfaction in Islamic Banks in the Sultanate of Oman (2020)The Impact of Customer Relationship Management and Company Reputation on Customer Loyalty: The Mediating Role of Customer Satisfaction (2020)How Accessibility Shapes Land Use (1959)Accessibility evaluation of land-use and transport strategies: review and research directions (2003)The sustainable mobility paradigm (2007)Selected Aspects of Sustainable Mobility Reveals Implementable Approaches and Conceivable Actions (2021)Assessing bus users satisfaction using discrete choice models: a case of Bhopal (2024)Key sustainable mobility indicators for university campuses (2024)Sustainable Urban Transport in the Developing World: Beyond Megacities (2015)COP21 Roadmap: Do innovation, financial development, and transportation infrastructure matter for environmental sustainability in China? (2020)Utilizing a machine learning ensemble to evaluate the service quality and passenger satisfaction among public transportations (2023)Enhancing Accessibility in Philippine Public Bus Systems: Addressing the Needs of Persons with Disabilities (2025)Exploring Factors Influencing E-Bike Adoption Among Filipino Commuters: An Integrated Diffusion of Innovation and Technology Acceptance Model (2025)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)Questionnaire design: how to plan, structure, and write survey material for effective market research (2013)The relation between transit service availability and productivity with customers satisfaction (2022)Air passenger mode choice modelling for airport access: a review (2025)Application of Spatial Data and Analysis for Bus Transportation Optimization and Planning: A State-of-the-Art Review (2026)Stated Preference Methods Using R (2014)Modeling the desire for using public transport (2020)An Integrated Approach of Multi-Criteria Decision-Making and Grey Theory for Evaluating Urban Public Transportation Systems (2021)Understanding attitudes towards public transport and private car: A qualitative study (2007)Quality attributes of public transport that attract car users: A research review (2012)What influences satisfaction and loyalty in public transport? A review of the literature (2017)Employee Commitment: The Relationship between Employee Commitment and Job Satisfaction (2021)What motivates consumers to be in line with online shopping?: a systematic literature review and discussion of future research perspectives (2022)Customer orientation, service quality and customer satisfaction interplay in the banking sector: An emerging market perspective (2023)
this work references cited by second hop

References

  • 2019Service quality and customer satisfaction: The moderating effects of hotel star rating381 cited
  • 2017The Relationship between Customer Satisfaction and Customer Trust on Customer Loyalty367 cited
  • 2021Impact of Service Quality on the Customer Satisfaction: Case study at Online Meeting Platforms183 cited
  • 2017The Possibility of Using Public Transport In Rural Area56 cited
  • 2021Linking Public Transport User Satisfaction with Service Accessibility for Sustainable Mobility Planning41 cited
  • 2018Transportation System Development and Challenge in Jakarta Metropolitan Area, Indonesia30 cited
  • 2022Analyzing the Service Quality of E-Trike Operations: A New Sustainable Transportation Infrastructure in Metro Manila, Philippines21 cited
  • 2018DESIGNING THE APPROPRIATE DATA COLLECTION METHOD FOR PUBLIC TRANSPORT PASSENGER SATISFACTION ANALYSIS17 cited

Cited by

  • 2022The Satisfaction Analysis of Local Public Transportation (Carry) Services at Batam, Indonesia2 cited
  • 2023Modal Choice Analysis of Electric Railway Train and Private Vehicle for Travelers in Mangga Dua With Stated Preference Method2 cited
  • 2023The Comparative Analysis of Mudik Mode Transportation: A Case of PT Adirona Nirmana Lestari Employer, Indonesia2 cited

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