References

• 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
• 1996Beyond Accuracy: What Data Quality Means to Data Consumers4,663 cited
• 2007How to Sustain the Customer Experience:2,005 cited
• 2020Data governance: Organizing data for trustworthy Artificial Intelligence925 cited
• 2004Toward a Theory of Motivated Information Management683 cited
• 2003Measuring performance in a changing business environment610 cited
• 2019Impact of total quality management on corporate green performance through the mediating role of corporate social responsibility528 cited
• 2017Translating the impact of knowledge management processes into knowledge-based innovation: The neglected and mediating role of knowledge-worker productivity427 cited
• 2019An Overview of Data Quality Frameworks244 cited
• 2017The impact of knowledge management on job performance in higher education196 cited
• 2013The impact of digital technology on the generation and implementation of creative ideas in the workplace144 cited
• 2022An empirical study on data warehouse systems effectiveness: the case of Jordanian banks in the business intelligence era139 cited
• 2011Knowledge management in higher education121 cited
• 2018Turning information quality into firm performance in the big data economy