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The Factors Determining Customer Satisfaction towards Food Service Delivery Application During Covid-19 Pandemic
16 references·0 citing·36 second hop
The Factors Determining Customer Satisfaction towards Food Service Delivery Application During Covid-19 Pandemic (2024)The Factors Determining Customer Satisfac…Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions (2021)Revisiting food delivery apps…Factors Determining the Behavioral Intention of Using Food Delivery Apps during COVID-19 Pandemics (2021)Factors Determining the Behav…Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation (2021)Factors Affecting Customer Sa…Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic (2021)Factors affecting customer in…What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period? (2020)What factors determining cust…Online food delivery services and behavioural intention – a test of an integrated TAM and TPB framework (2020)Online food delivery services…Impact of online convenience on mobile banking adoption intention: A moderated mediation approach (2020)Impact of online convenience …Factors affecting online food delivery service in Bangladesh: an empirical study (2020)Factors affecting online food…Do perceived service value, quality, price fairness and service recovery shape customer satisfaction and delight? A practical study in the service telecommunication context (2020)Do perceived service value, q…Customers response to online food delivery services during COVID‐19 outbreak using binary logistic regression (2020)Customers response to online …Why do people use food delivery apps (FDA)? A uses and gratification theory perspective (2019)Why do people use food delive…Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse (2019)Mobile food ordering apps: An…Loyalty toward online food delivery service: the role of e-service quality and food quality (2018)Loyalty toward online food de…Differences in perceptions about food delivery apps between single-person and multi-person households (2018)Differences in perceptions ab…Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services (2016)Consumer experiences, attitud…The value of online surveys (2005)The value of online surveysMarketing Research: An Applied Orientation (1994)Web Surveys versus other Survey Modes: A Meta-Analysis Comparing Response Rates (2008)Social research 2.0: virtual snowball sampling method using Facebook (2012)Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model (2018)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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References

  • 2005The value of online surveys1,745 cited
  • 2016Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services912 cited
  • 2019Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse782 cited
  • 2019Why do people use food delivery apps (FDA)? A uses and gratification theory perspective612 cited
  • 2018Differences in perceptions about food delivery apps between single-person and multi-person households497 cited
  • 2020What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?477 cited
  • 2018Loyalty toward online food delivery service: the role of e-service quality and food quality436 cited
  • 2020Online food delivery services and behavioural intention – a test of an integrated TAM and TPB framework319 cited
  • 2020Customers response to online food delivery services during COVID‐19 outbreak using binary logistic regression301 cited
  • 2021Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation289 cited
  • 2020Do perceived service value, quality, price fairness and service recovery shape customer satisfaction and delight? A practical study in the service telecommunication context263 cited
  • 2021Factors Determining the Behavioral Intention of Using Food Delivery Apps during COVID-19 Pandemics262 cited
  • 2021

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Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic
245 cited
  • 2021Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions244 cited
  • 2020Impact of online convenience on mobile banking adoption intention: A moderated mediation approach242 cited
  • 2020Factors affecting online food delivery service in Bangladesh: an empirical study220 cited
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