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COMPARATIVE ANALYSIS OF WORKFORCE EFFICIENCY, CUSTOMER ENGAGEMENT, AND RISK MANAGEMENT STRATEGIES: LESSONS FROM NIGERIA AND THE USA
16 references·2 citing·60 second hopsampled
COMPARATIVE ANALYSIS OF WORKFORCE EFFICIENCY, CUSTOMER ENGAGEMENT, AND RISK MANAGEMENT STRATEGIES: LESSONS FROM NIGERIA AND THE USA (2024)COMPARATIVE ANALYSIS OF WORKFORCE EFFICIE…PHILOSOPHY IN BUSINESS ANALYTICS: A REVIEW OF SUSTAINABLE AND ETHICAL APPROACHES (2024)PHILOSOPHY IN BUSINESS ANALYT…MASTERING COMPLIANCE: A COMPREHENSIVE REVIEW OF REGULATORY FRAMEWORKS IN ACCOUNTING AND CYBERSECURITY (2024)MASTERING COMPLIANCE: A COMPR…Disruptive technology and AI in the banking industry of an emerging market (2022)Disruptive technology and AI …Marketing bank services to financially vulnerable customers: evidence from an emerging economy (2021)Marketing bank services to fi…Reviewing estimates of the economic efficiency of disaster risk management: opportunities and limitations of using risk-based cost–benefit analysis (2016)Reviewing estimates of the ec…Real option theory for risk mitigation in transport PPPs (2013)Real option theory for risk m…Corporate Strategies for Managing Climate Risks (2012)Corporate Strategies for Mana…Corporate governance in a developing economy: barriers, issues, and implications for firms (2011)Corporate governance in a dev…Putting job design in context: Introduction to the special issue (2010)Putting job design in context…Emotion display rules at work in the global service economy: the special case of the customer (2010)Emotion display rules at work…Customer Engagement as a New Perspective in Customer Management (2010)Customer Engagement as a New …Global supply chain risk management strategies (2008)Global supply chain risk mana…AN EMPIRICAL EXAMINATION OF SUPPLY CHAIN PERFORMANCE ALONG SEVERAL DIMENSIONS OF RISK (2008)AN EMPIRICAL EXAMINATION OF S…Fit preferences of female consumers in the USA (2007)Fit preferences of female con…Supply chain risk management: outlining an agenda for future research (2003)Supply chain risk management:…A cross‐cultural assessment of the satisfaction formation process (2002)A cross‐cultural assessment o…LEADING SAAS INNOVATION WITHIN U.S. REGULATORY BOUNDARIES: THE ROLE OF TPMS IN NAVIGATING COMPLIANCE (2024)LEADING SAAS INNOVATION WITHI…Comparative technical analysis of legal and ethical frameworks in AI-enhanced procurement processes (2024)Comparative technical analysi…Measuring Service Quality: A Reexamination and Extension (1992)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)Promoting Consumer's Participation in Virtual Brand Communities: A New Paradigm in Branding Strategy (2007)Antecedents and Consequences of Consumer Participation in On-Line Communities: The Case of the Travel Sector (2010)Satisfaction: a behavioral perspective on the consumer (2010)DEVELOPING DESTINATION LOYALTY: THE CASE OF HAINAN ISLAND (2013)Large Shareholders and Corporate Control (1986)A Survey of Corporate Governance (1997)Corporate Ownership Around the World (1999)Corporate governance and company performance across Sub-Saharan African countries (2013)Role of institutions in shaping corporate governance system: evidence from emerging economy (2020)Board gender diversity and environmental, social and governance (ESG) disclosure: Is it different for developed and developing nations? 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Evidence from an empirical survey in a COVID-19 outbreak era (2020)Research opportunities for a more resilient post-COVID-19 supply chain – closing the gap between research findings and industry practice (2020)Prospect Theory: An Analysis of Decision under Risk (1979)Case Study Research: Design and Methods (1984)Qualitative Data Analysis: An Expanded Sourcebook (1994)Risk assessment and risk management: Review of recent advances on their foundation (2015)Supply chain resilience: definition, review and theoretical foundations for further study (2015)Supply chain risk management: a literature review (2015)The Changing Role of Marketing in the Corporation (1992)Return on Marketing: Using Customer Equity to Focus Marketing Strategy (2003)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer engagement in a Facebook brand community (2012)Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House (2013)Toward a theory of customer engagement marketing (2016)Research in Organizational Behavior. (1986)Building Theories from Case Study Research (1989)Case study research: design and methods (2011)Climate change mitigation strategies in carbon-intensive firms (2015)Sustainable supply chains for supply chain sustainability: impact of sustainability efforts on supply chain risk (2018)Climate risk and corporate environmental performance: Empirical evidence from China (2021)Motivation through the design of work: test of a theory (1976)A Social Information Processing Approach to Job Attitudes and Task Design (1978)The machine that changed the world (1992)How job characteristics relate to need satisfaction and autonomous motivation: implications for work effort (2013)Placing Job Characteristics in Context: Cross-Temporal Meta-Analysis of Changes in Job Characteristics Since 1975 (2016)A review and agenda for examining how technology-driven changes at work will impact workplace mental health and employee well-being (2020)Poverty and Famines (1983)The Economics of Climate Change: The Stern Review (2007)Managing the Risks of Extreme Events and Disasters to Advance Climate Change Adaptation (2012)Development and testing of a community flood resilience measurement tool (2017)An overview of serious games for disaster risk management – Prospects and limitations for informing actions to arrest increasing risk (2018)Early Warning Systems and Their Role in Disaster Risk Reduction (2022)
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References

  • 2003Supply chain risk management: outlining an agenda for future research1,635 cited
  • 2008Global supply chain risk management strategies1,257 cited
  • 2010Customer Engagement as a New Perspective in Customer Management1,037 cited
  • 2008AN EMPIRICAL EXAMINATION OF SUPPLY CHAIN PERFORMANCE ALONG SEVERAL DIMENSIONS OF RISK928 cited
  • 2012Corporate Strategies for Managing Climate Risks250 cited
  • 2016Reviewing estimates of the economic efficiency of disaster risk management: opportunities and limitations of using risk-based cost–benefit analysis240 cited
  • 2010Putting job design in context: Introduction to the special issue161 cited
  • 2010Emotion display rules at work in the global service economy: the special case of the customer152 cited
  • 2011Corporate governance in a developing economy: barriers, issues, and implications for firms148 cited
  • 2002A cross‐cultural assessment of the satisfaction formation process134 cited
  • 2021Marketing bank services to financially vulnerable customers: evidence from an emerging economy111 cited
  • 2007Fit preferences of female consumers in the USA105 cited
  • 2022Disruptive technology and AI in the banking industry of an emerging market99 cited
  • 2024PHILOSOPHY IN BUSINESS ANALYTICS: A REVIEW OF SUSTAINABLE AND ETHICAL APPROACHES85 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2024MASTERING COMPLIANCE: A COMPREHENSIVE REVIEW OF REGULATORY FRAMEWORKS IN ACCOUNTING AND CYBERSECURITY83 cited
  • 2013Real option theory for risk mitigation in transport PPPs75 cited
  • Cited by

    • 2024Comparative technical analysis of legal and ethical frameworks in AI-enhanced procurement processes16 cited
    • 2024LEADING SAAS INNOVATION WITHIN U.S. REGULATORY BOUNDARIES: THE ROLE OF TPMS IN NAVIGATING COMPLIANCE12 cited