Accept Me as I Am or See Me Go: A Qualitative Analysis of User Acceptance of Self-Sovereign Identity Applications

Abstract

Self-sovereign identity represents a novel phenomenon aiming to innovate how entities interact with, manage, and prove identity-related information. As with any emerging phenomenon, user acceptance represents a major challenge for the adoption of Self-sovereign identity. Since previous initiatives for digital identity management solutions have not been successfully adopted while at the same time their benefits are largely driven by network effects, user acceptance research is of particular importance for Self-sovereign identity. Therefore, we investigate the user acceptance of Self-sovereign identity by conducting a qualitative interview study. We contribute novel variables to existing theory and offer guidelines for building Self-sovereign identity systems.

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