References

• 2010Social media, reputation risk and ambient publicity management406 cited
• 2003Reputation Building: Small Business Strategies for Successful Venture Development150 cited
• 2017Exploring the relationship between corporate reputation and the public’s crisis communication on social media112 cited
• 2017Corporate reputation and reputation risk92 cited
• 2018Enterprise reputation threats on social media: A case of data breach framing86 cited
• 2021Multi-stage Internet public opinion risk grading analysis of public health emergencies: An empirical study on Microblog in COVID-1978 cited
• 2021The Impact of Green Finance Development on China’s Energy Structure Optimization69 cited
• 2021Monitoring and Recognizing Enterprise Public Opinion from High-Risk Users Based on User Portrait and Random Forest Algorithm61 cited
• 2022Public Opinion Spread and Guidance Strategy under COVID-19: A SIS Model Analysis41 cited
• 2019“Silence” as a strategy during a corporate crisis – the case of Volkswagen’s “Dieselgate”31 cited
• 2021How to repair public trust effectively: Research on enterprise online public opinion crisis response31 cited
• 2023Does social performance contribute to economic performance of social enterprises? The role of social enterprise reputation building19 cited
• 2022E-Communication of ENGO’s for Measurable Improvements for Sustainability19 cited