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Enhancing Customer Retention in Manufacturing SMEs through Supply Chain Innovative Practices
16 references·1 citing·54 second hop
Enhancing Customer Retention in Manufacturing SMEs through Supply Chain Innovative Practices (2022)Enhancing Customer Retention in Manufactu…The effects of supply chain flexibility on customer responsiveness: the moderating role of innovation orientation (2022)The effects of supply chain f…Supply chain innovation: Conceptualization, instrument development, and influence on supply chain performance (2022)Supply chain innovation: Conc…Horizontal supply chain collaboration amongst small enterprises: insights from UK brewery networks (2022)Horizontal supply chain colla…The Effect of Supply Chain Management Strategy on Operational and Financial Performance (2021)The Effect of Supply Chain Ma…Innovation orientation and performance of small and medium-sized enterprises (SMES) in Ghana: evidence from manufacturing sector (2021)Innovation orientation and pe…Innovation in the subsistence marketplace: an analysis considering multiple concepts and approaches (2021)Innovation in the subsistence…Analyzing the impact of supply chain innovation as a mediator for healthcare firms' performance (2021)Analyzing the impact of suppl…Supply chain collaboration and performance: an empirical study of maturity model (2020)Supply chain collaboration an…Small and Medium-Sized Enterprises (SMEs): The Engine of Economic Growth through Investments and Innovation (2020)Small and Medium-Sized Enterp…A REVIEW ON THE INTERNAL CONSISTENCY OF A SCALE: THE EMPIRICAL EXAMPLE OF THE INFLUENCE OF HUMAN CAPITAL INVESTMENT ON MALCOM BALDRIDGE QUALITY PRINCIPLES IN TVET INSTITUTIONS (2020)A REVIEW ON THE INTERNAL CONS…The Role of Customer Responsiveness in Improving the External Performance of an Agile Supply Chain (2019)The Role of Customer Responsi…The determinants of customer loyalty in the Indonesian ride-sharing services: offline vs online (2019)The determinants of customer …Critical Success Factors (CSFs) for e-Procurement Adoption in the Nigerian Construction Industry (2019)Critical Success Factors (CSF…Integration, supply chain resilience, and service performance in third-party logistics providers (2018)Integration, supply chain res…Adoption of Supply Chain Management in SMEs (2012)Adoption of Supply Chain Mana…Transaction Cost Economics and Organization Theory (1993)Transaction Cost Economics an…A resource and leagile strategy in business operations for performance improvement (2023)A resource and leagile strate…DEFINING SUPPLY CHAIN MANAGEMENT (2001)Environmental strategy and performance in small firms: A resource-based perspective (2007)Purchasing and supply chain management (2012)The Importance of Logistics and Supply Chain Management in the Enhancement of Romanian SMEs (2016)Examining the factors influencing knowledge management system (KMS) adoption in small and medium enterprises SMEs (2017)The impact of green supply chain management in small to medium enterprises: Cross-sectional evidence (2017)Estimating Nonresponse Bias in Mail Surveys (1977)Evaluating 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(2020)Digitizing the grey areas in the Nigerian public procurement system using e-Procurement technologies (2020)Critical success factors for managing construction small and medium-sized enterprises in developing countries of Middle East: Evidence from Iranian construction enterprises (2021)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)A Review of Global Challenges and Survival Strategies of Small and Medium Enterprises (SMEs) (2020)Competitive advantage and dynamic capability in small and medium-sized enterprises: a systematic literature review and future research directions (2021)How social media practices shape family business performance: The wine industry case study (2021)Institutional-based antecedents and performance outcomes of internal and external green supply chain management practices (2013)Big data and predictive analytics for supply chain and organizational performance (2016)Structural model robustness checks in PLS-SEM (2019)Interactional Justice, Informational Quality, and Sustainable Supply Chain Management: A Comparison of Domestic and Multinational Pharmaceutical Companies (2021)Enhancing financial performance of the banks: the role of customer response and operations management (2022)Supply chain agility and performance: evidence from a meta-analysis (2023)The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education (2017)The Influence of Convenience on the Usage of Learning Management System (2021)Driving sustainable supply chain performance through digital transformation: the role of information exchange and responsiveness (2024)Employees’ pro-environmental behavior in an organization: a case study in the UAE (2024)Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities (2006)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Assessing the Benefit of Adopting ERP Technology and Practicing Green Supply Chain Management toward Operational Performance: An Evidence from Indonesia (2022)Effect of Financial Technology on SMEs Performance in Cameroon amid COVID-19 Recovery: The Mediating Effect of Financial Literacy (2023)A structural equation modeling framework for exploring the industry 5.0 and sustainable supply chain determinants (2024)The Measurement of Observer Agreement for Categorical Data (1977)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Enhancing innovativeness and performance of the manufacturing supply chain through datafication: The role of resilience (2023)An Empirical Analysis of the Effect of Supply Chain Innovation on Supply Chain Resilience (2024)Supply chain digitization and continuous green innovation: Evidence from China (2024)Dynamic capabilities and strategic management (1997)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Principles and Practice of Structural Equation Modeling (2012)A robust optimization model to design an IoT-based sustainable supply chain network with flexibility (2023)Factors affecting organisations' supply chain agility and competitive capability (2023)Industry 4.0 technologies and circular economy synergies: Enhancing corporate sustainability through sustainable supply chain integration and flexibility (2024)European Integration from the 1980s: State‐Centric v. Multi‐level Governance* (1996)The Path to European Integration (1996)Increasing Returns, Path Dependence, and the Study of Politics (2000)
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References

  • 1993Transaction Cost Economics and Organization Theory802 cited
  • 2020Small and Medium-Sized Enterprises (SMEs): The Engine of Economic Growth through Investments and Innovation546 cited
  • 2018Integration, supply chain resilience, and service performance in third-party logistics providers200 cited
  • 2020A REVIEW ON THE INTERNAL CONSISTENCY OF A SCALE: THE EMPIRICAL EXAMPLE OF THE INFLUENCE OF HUMAN CAPITAL INVESTMENT ON MALCOM BALDRIDGE QUALITY PRINCIPLES IN TVET INSTITUTIONS135 cited
  • 2012Adoption of Supply Chain Management in SMEs88 cited
  • 2021The Effect of Supply Chain Management Strategy on Operational and Financial Performance77 cited
  • 2019Critical Success Factors (CSFs) for e-Procurement Adoption in the Nigerian Construction Industry73 cited
  • 2022The effects of supply chain flexibility on customer responsiveness: the moderating role of innovation orientation68 cited
  • 2019The Role of Customer Responsiveness in Improving the External Performance of an Agile Supply Chain49 cited
  • 2022Supply chain innovation: Conceptualization, instrument development, and influence on supply chain performance44 cited
  • 2021Innovation orientation and performance of small and medium-sized enterprises (SMES) in Ghana: evidence from manufacturing sector40 cited
  • 2021Analyzing the impact of supply chain innovation as a mediator for healthcare firms' performance35 cited
  • 2019The determinants of customer loyalty in the Indonesian ride-sharing services: offline vs online

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35 cited
  • 2020Supply chain collaboration and performance: an empirical study of maturity model32 cited
  • 2022Horizontal supply chain collaboration amongst small enterprises: insights from UK brewery networks32 cited
  • 2021Innovation in the subsistence marketplace: an analysis considering multiple concepts and approaches7 cited
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    • 2023A resource and leagile strategy in business operations for performance improvement12 cited