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Digital Transformation in the Finance and Banking Sector
16 references·0 citing·41 second hop
Digital Transformation in the Finance and Banking Sector (2024)Digital Transformation in the Finance and…Digital Finance and FinTech: current research and future research directions (2017)Digital Finance and FinTech: …Advances in Social Media Research: Past, Present and Future (2017)Advances in Social Media Rese…Understanding Customer Experience Throughout the Customer Journey (2016)Understanding Customer Experi…Digital marketing: A framework, review and research agenda (2016)Digital marketing: A framewor…The Black Box Society (2015)The Black Box SocietyFrom Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Business Intelligence and Analytics: From Big Data to Big Impact (2012)Business Intelligence and Ana…Integrating TTF and UTAUT to explain mobile banking user adoption (2010)Integrating TTF and UTAUT to …Basel Committee On Banking Supervision (2010)Basel Committee On Banking Su…Social media: The new hybrid element of the promotion mix (2009)Social media: The new hybrid …Measuring Financial Literacy (2009)Measuring Financial LiteracyBorn digital: understanding the first generation of digital natives (2009)Born digital: understanding t…A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A trust-based consumer decisi…Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model (2004)Measuring e-Commerce Success:…Consumer acceptance of online banking: an extension of the technology acceptance model (2004)Consumer acceptance of online…A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A Theoretical Extension of th…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance (2012)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)Challenges and Opportunities in Multichannel Customer Management (2006)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)The Impact of New Media on Customer Relationships (2010)Digital transformation: A multidisciplinary reflection and research agenda (2019)Promotional Chat on the Internet (2006)Why pass on viral messages? 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References

  • 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies24,321 cited
  • 2016Understanding Customer Experience Throughout the Customer Journey6,834 cited
  • 2012Business Intelligence and Analytics: From Big Data to Big Impact6,241 cited
  • 2009Social media: The new hybrid element of the promotion mix4,362 cited
  • 2015The Black Box Society3,849 cited
  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,825 cited
  • 2009Measuring Financial Literacy3,188 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,914 cited
  • 2016Digital marketing: A framework, review and research agenda2,049 cited
  • 2009Born digital: understanding the first generation of digital natives2,001 cited
  • 2004Consumer acceptance of online banking: an extension of the technology acceptance model1,828 cited
  • 2010Integrating TTF and UTAUT to explain mobile banking user adoption1,768 cited
  • 2017Digital Finance and FinTech: current research and future research directions1,736 cited
  • 2010Basel Committee On Banking Supervision1,610 cited
  • 2017Advances in Social Media Research: Past, Present and Future

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1,455 cited
  • 2004Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model1,423 cited
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