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Pengaruh Kualitas Makanan, Kualitas Layanan dan Persepsi Harga Terhadap Minat Beli Ulang pada Restoran XYZ Surabaya
9 references·0 citing·36 second hop
Pengaruh Kualitas Makanan, Kualitas Layanan dan Persepsi Harga Terhadap Minat Beli Ulang pada Restoran XYZ Surabaya (2024)Pengaruh Kualitas Makanan, Kualitas Layan…THE EFFECT OF FOOD QUALITY AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION AND REPURCHASE INTENTION (CASE STUDY OF HOT PLATE RESTAURANTS) (2020)THE EFFECT OF FOOD QUALITY AN…Pengaruh Kualitas Produk, Kualitas Pelayanan, dan Harga terhadap Kepuasan dan Loyalitas Konsumen (2019)Pengaruh Kualitas Produk, Kua…Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Minat Beli Ulang Pelanggan Shao Kao Kertajaya melalui Kepuasan Pelanggan (2019)Pengaruh Kualitas Produk dan …Pengaruh Kualitas Layanan terhadap Kepuasan Pelanggan Noach Cafe And Bistro (2019)Pengaruh Kualitas Layanan ter…The Effect of Service and Food Quality on Customer Satisfaction and Hence Customer Retention (2015)The Effect of Service and Foo…Measuring customer satisfaction in the fast food industry: a cross‐national approach (2004)Measuring customer satisfacti…Strategic Brand Management: Building, Measuring, and Managing Brand Equity. (2000)Strategic Brand Management: B…Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Strategic Brand Management: B…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Building Strong Brands (1995)The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits (2004)Brands and Branding: Research Findings and Future Priorities (2006)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Evolving to a New Dominant Logic for Marketing (2003)The Application of Electronic Computers to Factor Analysis (1960)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)A cross‐industry comparison of customer satisfaction (2006)Service quality, customer satisfaction, and behavioral intentions in fast‐food restaurants (2009)Investigating the key factors affecting behavioral intentions (2011)Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria (1994)The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)Testing the effects of food quality, price fairness, and physical environment on customer satisfaction in fast food restaurant industry (2016)Customer loyalty in Sabah full service restaurant (2019)Manajemen Personalia dan Sumberdaya manusia (2000)Service, Quality & Satisfaction (2011)Pelatihan Ketrampilan Tangan dari Manik-Manik untuk Meningkatkan Kreativitas Ibu-Ibu PKK Hadimulyo Barat Metro Pusat (2022)PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK DAN HARGA TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN MIE GACOAN DI BEKASI TIMUR (2023)Pengaruh kualitas pelayanan terhadap kepuasan nasabah pada Bank Nagari cabang Muaralabuh (2023)Prinsip-Prinsip Pemasaran (2023)Business research methods (1976)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Business Research Methods (2013)Consumer behavior toward eco-friendly coffee shops: moderating effect of demographic characteristics (2023)Consumer quality management for beverage food products: analyzing consumer’ perceptions toward repurchase intention (2023)Impact of Food and Beverage Quality and Service Quality Towards Customer Satisfaction and Customer Retention, A Study of Five-Star Hotels (2023)An Examination of Selected Marketing Mix Elements and Brand Equity (2000)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)PENGARUH FASILITAS, HARGA DAN CITA RASA TERHADAP KEPUASAN KONSUMEN MIE GACOAN DI SOLO RAYA (2022)PENGARUH MOTIVASI KERJA TERHADAP KINERJA KARYAWAN BANK MAYBANK CIREBON (2022)Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Pelanggan (2024)PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP MINAT BELI KONSUMEN DI KEDAI KOPI NAU KECAMATAN SERIRIT (2022)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1997Strategic Brand Management: Building, Measuring, and Managing Brand Equity4,788 cited
  • 2000Strategic Brand Management: Building, Measuring, and Managing Brand Equity.3,261 cited
  • 2004Measuring customer satisfaction in the fast food industry: a cross‐national approach235 cited
  • 2015The Effect of Service and Food Quality on Customer Satisfaction and Hence Customer Retention169 cited
  • 2019Pengaruh Kualitas Layanan terhadap Kepuasan Pelanggan Noach Cafe And Bistro93 cited
  • 2019Pengaruh Kualitas Produk, Kualitas Pelayanan, dan Harga terhadap Kepuasan dan Loyalitas Konsumen89 cited
  • 2020THE EFFECT OF FOOD QUALITY AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION AND REPURCHASE INTENTION (CASE STUDY OF HOT PLATE RESTAURANTS)66 cited
  • 2019Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Minat Beli Ulang Pelanggan Shao Kao Kertajaya melalui Kepuasan Pelanggan10 cited

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