International Organization for Standardization

Abstract

A quality management system (QMS) is the combination of organizational structure, resources, people, documents, and activities designed to ensure quality in an organization's products and services. It describes the coordinated activities needed to direct and control an organization with regard to its quality. These activities include the establishment of human and infrastructure resources for operations, well-planned processes designed to produce a product or service, identifying and monitoring the effectiveness of the plans, and continual improvement of those processes. Worldwide, the most widely adopted QMS regime is the International Organization for Standardization (ISO) 9000 family. A related internationally recognized QMS stems from ISO 15189, which is tailored to clinical laboratories.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 119 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.