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Offline Returns for Online Retailers via Partnership
16 references·5 citing·34 second hop
Offline Returns for Online Retailers via Partnership (2020)Offline Returns for Online Retailers via …Consumer Return Policies in Omnichannel Operations (2020)Consumer Return Policies in O…Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits (2017)Offline Showrooms in Omnichan…Competitive Strategies for Brick-and-Mortar Stores to Counter “Showrooming” (2017)Competitive Strategies for Br…Online and Offline Information for Omnichannel Retailing (2016)Online and Offline Informatio…Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store (2016)Omnichannel Retail Operations…Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information (2012)Integration of Online and Off…Managing Consumer Returns in a Competitive Environment (2011)Managing Consumer Returns in …Optimal Reverse Channel Structure for Consumer Product Returns (2010)Optimal Reverse Channel Struc…“Bricks and Clicks”: The Impact of Product Returns on the Strategies of Multichannel Retailers (2010)“Bricks and Clicks”: The Impa…Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns (2009)Optimal Restocking Fees and I…Battle of the Retail Channels: How Product Selection and Geography Drive Cross-Channel Competition (2009)Battle of the Retail Channels…Consumer Returns Policies and Supply Chain Performance (2008)Consumer Returns Policies and…Boiling Frogs: Pricing Strategies for a Manufacturer Adding a Direct Channel that Competes with the Traditional Channel (2006)Boiling Frogs: Pricing Strate…Mail versus Mall: A Strategic Analysis of Competition between Direct Marketers and Conventional Retailers (1998)Mail versus Mall: A Strategic…Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs (1995)Signaling Quality with a Mone…Monopolistic Competition with Outside Goods (1979)Monopolistic Competition with…Optimizing cooperation mechanisms for augmented reality (AR) services: Balancing product returns, pricing, and customer satisfaction (2025)Optimizing cooperation mechan…Understanding and predicting online product return behavior: An interpretable machine learning approach (2024)Understanding and predicting …Return strategies and channel pricing in omni-channel retail considering heterogeneous customer perceptions (2024)Return strategies and channel…Managing physical inventory and return policies for omnichannel retailing (2024)Managing physical inventory a…Friend or foe? Examining local service sharing between offline stores and e-tailers (2023)Friend or foe? Examining loca…Advertising as Information (1974)Price and Advertising Signals of Product Quality (1986)The Voice of the Customer (1993)Marketing Models of Service and Relationships (2006)Promotional Chat on the Internet (2006)Firm Strategies in the “Mid Tail” of Platform-Based Retailing (2011)MONOPOLISTIC COMPETITION AND OPTIMUM PRODUCT DIVERSITY (1975)Stability in Competition (1990)Can Relationship Banking Survive Competition? (2000)Micro-Foundations of Urban Agglomeration Economies (2003)Distance, Lending Relationships, and Competition (2005)Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design (2003)The Impact of Cross-Channel Integration on Retailers’ Sales Growth (2015)The impact of channel integration on consumer responses in omni-channel retailing: The mediating effect of consumer empowerment (2018)Managing Channel Profits (1983)Channel Conflict and Coordination in the E‐Commerce Age (2004)A supply chain model with direct and retail channels (2006)Pricing policies of a competitive dual-channel green supply chain (2015)Discrete Choice Theory of Product Differentiation (1992)Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)An Analysis of E-Business Adoption and its Impact on Business Performance (2003)Competition Between Local and Electronic Markets: How the Benefit of Buying Online Depends on Where You Live (2008)Digital Economics (2019)Supply Chain Coordination with Contracts (2003)Supply Chain Coordination with Revenue-Sharing Contracts: Strengths and Limitations (2005)Consumer decision‐making in omnichannel retailing: Literature review and future research agenda (2020)Omni-channel management in the new retailing era: A systematic review and future research agenda (2020)Optimal Pricing and Return Policies for Perishable Commodities (1985)Supply Chain Coordination Under Channel Rebates with Sales Effort Effects (2002)Closed‐Loop Supply Chains: A Critical Review, and Future Research* (2012)Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future (2014)Note—Effects of Centralization on Expected Costs in a Multi-Location Newsboy Problem (1979)Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach (2019)Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration (2015)
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References

  • 1979Monopolistic Competition with Outside Goods2,991 cited
  • 2012Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information713 cited
  • 2016Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store693 cited
  • 2006Boiling Frogs: Pricing Strategies for a Manufacturer Adding a Direct Channel that Competes with the Traditional Channel654 cited
  • 2017Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits616 cited
  • 1998Mail versus Mall: A Strategic Analysis of Competition between Direct Marketers and Conventional Retailers549 cited
  • 2010“Bricks and Clicks”: The Impact of Product Returns on the Strategies of Multichannel Retailers506 cited
  • 2016Online and Offline Information for Omnichannel Retailing470 cited
  • 2008Consumer Returns Policies and Supply Chain Performance462 cited
  • 1995Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs442 cited
  • 2009Battle of the Retail Channels: How Product Selection and Geography Drive Cross-Channel Competition409 cited
  • 2017Competitive Strategies for Brick-and-Mortar Stores to Counter “Showrooming”404 cited
  • 2020Consumer Return Policies in Omnichannel Operations263 cited
  • 2009Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns

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261 cited
  • 2011Managing Consumer Returns in a Competitive Environment228 cited
  • 2010Optimal Reverse Channel Structure for Consumer Product Returns192 cited
  • Cited by

    • 2024Understanding and predicting online product return behavior: An interpretable machine learning approach17 cited
    • 2024Managing physical inventory and return policies for omnichannel retailing15 cited
    • 2024Return strategies and channel pricing in omni-channel retail considering heterogeneous customer perceptions14 cited
    • 2025Optimizing cooperation mechanisms for augmented reality (AR) services: Balancing product returns, pricing, and customer satisfaction14 cited
    • 2023Friend or foe? Examining local service sharing between offline stores and e-tailers12 cited