The influence of the work environment and communication on work morale and its impact on employee performance

Abstract

The goal of this study is to investigate how the work environment and communication impact work morale and subsequently influence employee performance. It is a quantitative research project that collected primary data from 75 employees at a branch of PT. GG Pasuruan, Indonesia, using a questionnaire. The data were analysed using SPSS Statistics version 22. The results show that communication significantly affects work morale, while the work environment does not. Both communication and the work environment have a significant impact on employee performance. Furthermore, work morale acts as a mediator in the relationship between the work environment, communication, and employee performance. This research aims to contribute to management and human resources literature by offering insights into the complex dynamics among these factors, providing a more relevant perspective on organizational success in today's business environment.

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