The Role of Organizational Support in Enhancing Lecturer Performance: The Role of Commitment as a Mediator and Lecturer Certification as a Moderator

Siti Syahsudarmi · Atty Tri Juniarti · Bayu Indra Setia

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Employee Performance and Management School Leadership and Teacher Performance Management and Performance Evaluation

Abstract

This study aims to examine the influence of organizational support on the performance of lecturers, mediated by commitment, and moderated by lecturer certification. The research was conducted in the undergraduate program in the field of economics at private universities in Riau Province. The research method used was a survey with a questionnaire as the data collection instrument. The population and sample of the study consisted of 269 respondents. Data analysis was conducted using SEM-PLS. The results of the study indicate that organizational support has a significant effect on commitment. Organizational support also has a significant effect on performance, which is mediated by commitment. Furthermore, organizational support affects performance, which is mediated by commitment and moderated by lecturer certification. The implications of this research highlight the importance of private universities in Riau Province considering these factors in the management and development of human resources, especially lecturers, to improve the quality of education. This study provides theoretical and practical contributions to understanding the factors that influence lecturer commitment and performance.

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2015A primer on partial least squares structural equation modeling (PLS-SEM)1997Commitment in the Workplace: Theory, Research, and Application 2018Organizational commitment, job satisfaction and their possible influences on intent to turnover 2020Gamification and deep learning approaches in higher education 2020Knowledge exploration–exploitation and information technology: crisis management of teaching–learning scenario in the COVID-19 outbreak 2020Structural Model of Developing Human Resources Performance: Empirical Study of Indonesia States Owned Enterprises 2020Authentic leadership’s effect on customer orientation and turnover intention among Portuguese hospitality employees 2023Why to gamify performance management? Consequences of user engagement in gamification

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