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To do or not to do? A typology of ethical dilemmas in services (TEDS)
16 references·0 citing·46 second hop
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References

  • 1991Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model4,134 cited
  • 1985Patterns of cognitive appraisal in emotion.4,061 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2002The self-importance of moral identity.3,518 cited
  • 1986Ethical Decision Making in Organizations: A Person-Situation Interactionist Model3,414 cited
  • 1986A General Theory of Marketing Ethics2,607 cited
  • 2000Attitudes and the Attitude-Behavior Relation: Reasoned and Automatic Processes1,999 cited
  • 1985A Contingency Framework for Understanding Ethical Decision Making in Marketing1,859 cited
  • 1994Toward A Unified Conception Of Business Ethics: Integrative Social Contracts Theory1,644 cited
  • 2011Toward a Theory of Paradox: A Dynamic equilibrium Model of Organizing1,627 cited
  • 2012Transformative service research: An agenda for the future996 cited
  • 2020Perceived Greenwashing: The Effects of Green Marketing on Environmental and Product Perceptions813 cited
  • 1989A Synthesis of Ethical Decision Models for Marketing590 cited
  • 2012A Review of the Empirical Ethical Decision-Making Literature: 2004–2011587 cited
  • 1992Consumer ethics: An investigation of the ethical beliefs of the final consumer

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561 cited
  • 2015Ethical Decision-Making Theory: An Integrated Approach467 cited
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