The impact of paternalistic leadership approach on employees' performance and organizational identification: The case of Antalya

Abstract

The research objective aims to investigate the effect of paternalistic leadership on employees' performance and organizational identification. The research has adopted the quantitative approach and data collected from a population comprised of employees in five-star accommodation establishments located in Antalya. To represent the research population, the convenience sampling method was used to determine the sample, and in the 2021 summer season, 380 questionnaires obtained from the sample were analyzed. Pearson correlation analysis was used to determine the relationship between the scale variables. According to the results, a positive and significant relationship was found between paternalistic leadership perception, and employee performance and organizational identification. Paternalistic leadership perception explained 6% of the change in employee performance. In addition, paternalistic leadership behavior explained 11.1% of the variance of organizational identification. Significant and positive relationships were found between the subdimension of paternalist leadership (creating a family environment (t=3.073, p≤.01), expectation of loyalty and deference (t=2.061, p≤.05)), and organizational identification. Moreover, another positive relation was found between the subdimension of paternalist leadership (creating a family environment at the workplace (t=2.328, p≤.05)) and performance. This research will be the first study in the tourism sector in Turkey in terms of paternalistic leadership, employee performance, and organizational identification. Since there is no other study in the literature in which these three variables are investigated together in tourism studies, it will fill the gap in the field.

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