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Impact of Knowledge Management Systems on Customer Perspective · Study

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ChapterImpact of Knowledge Management Systems on Customer Perspective

Faisal Asad Farid Aburub2024

Chapter2024

Impact of Knowledge Management Systems on Customer Perspective

Faisal Asad Farid Aburub · Homam Abdulrazak-Ghazwan Al Rifai · Tariq Emad Arar · Muthnna Mohammad Khalaf Alkhawaldeh · Muhammad Turki Alshurideh · Sulieman Ibraheem Shelash Al-Hawary +4 more

44 citations·0/0 files stored·Studies in systems, decision and control

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Knowledge Management and Sharing Innovation and Knowledge Management Knowledge Management and Technology

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References

1998Working knowledge: how organizations manage what they know 1992Information Systems Success: The Quest for the Dependent Variable 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 1990The Effect of a Market Orientation on Business Profitability 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications 1983Power, politics, and MIS implementation 1984User Involvement and MIS Success: A Review of Research 2003Sources of Influence on Beliefs About Information Technology Use: An Empirical Study of Knowledge Workers1

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Details

Year2024

Typechapter

Published2024-01-01

VenueStudies in systems, decision and control

ISSN-L2198-4182

Languageen

Citations44

Files0 public / 0

ShelfKnowledge Management and Sharing

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doi10.1007/978-3-031-56586-1_83

openalex_workW4399087399

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