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Sustainable service product design method: Focus on customer demands and triple bottom line
16 references·3 citing·49 second hop
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References

  • 2014Best-worst multi-criteria decision-making method4,366 cited
  • 2015Best-worst multi-criteria decision-making method: Some properties and a linear model1,726 cited
  • 2016Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation1,044 cited
  • 2017Fuzzy best-worst multi-criteria decision-making method and its applications928 cited
  • 2014Asymmetric effects of online consumer reviews596 cited
  • 2004Crafting and Executing Strategy : The Quest for Competitive Advantage - Concepts and Cases421 cited
  • 2019Stakeholder collaboration as a major factor for sustainable ecotourism development in developing countries378 cited
  • 2022Green capabilities, green purchasing, and triple bottom line performance: Leading toward environmental sustainability299 cited
  • 2017Evaluating service quality of airline industry using hybrid best worst method and VIKOR299 cited
  • 2012AHPSort: an AHP-based method for sorting problems257 cited
  • 2020Value co-creation in sustainable tourism: A service-dominant logic approach241 cited
  • 2015What Makes a Review Voted? An Empirical Investigation of Review Voting in Online Review Systems229 cited
  • 2023Convergence of business, innovation, and sustainability at the tipping point of the sustainable development goals208 cited
  • 2017A novel approach for combination of individual and group decisions based on fuzzy best-worst method

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194 cited
  • 2018A fuzzy multi attribute decision framework with integration of QFD and grey relational analysis169 cited
  • 2021Towards a sustainability paradigm; the nexus between lean green practices, sustainability-oriented innovation and Triple Bottom Line169 cited
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    • 2024Appraisal factors of sustainable purchase intentions in online shopping platform context: PLS-SEM with theory extensions16 cited
    • 2025An innovative method for improving hotel service using implicit requirement generation and quality function deployment14 cited